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February 2024 by Stacy Costlow
Men's clothing and women's clothing have a big selection. Housewares is huge. Finding an associate on the floor is not always easy
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February 2024 by Serenity Farm
Nice store
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November 2023 by Pam Showalter
Can’t get anyone to answer a phone to ask a question about products that must be ordered online.
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October 2023 by Tom Yenk
Always hit this store when we stay in town and attend a Penn State game. They have plenty of Nittany Lions gear that is way cheaper than buying it at the store on College Avenue in State College.
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August 2023 by Tilda Briggs
Nice experience clean store, friendly employees and prices are modest.
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August 2023 by George Camlin
JCPENNY is not the place it was years ago. I used to buy all my clothes there. Now their byers do a terrible job on deciding what items to cell in the stores.
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August 2023 by Tina Birkett
Returned an online order...got something else
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July 2023 by Roger Wade
Excellent selection of big and tall men's clothing. Nice clean store. Sales people are genuinely friendly and caring. Highly recommended!
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July 2023 by Stuart Vaughan
Disappointing to get barked at by the acting manager to tell us when the store closes instead of coming up and telling us nicely. JCPenny representatives really need to work on their customer service because this store is truly lackluster.
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July 2023 by Luann Watson
Floors were not swept. Chair and lamp at fitting room were broken. Clothing was way overpriced.
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May 2023 by Leigh
We came here to find a wedding guest dress for my Mother, after trying a few stores we ended up finding it here. They had a big selection, kind of pricy but they usually have a lot of sales & coupons.
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May 2023 by Stephanie Leigh
We came here to find a wedding guest dress for my Mother, after trying a few stores we ended up finding it here. They had a big selection, kind of pricy but they usually have a lot of sales & coupons.
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May 2023 by Ashh Trae
I wasn't a frequent shopper here but I seen an ad so I downloaded the app and was excited to see the things I wanted in stock at this store. I went and made a few purchases(at different times) and always experienced great customer service. I ended up having to return something I bought for myself & a gift I purchased. The older woman at the jewelry counter was extremely rude when I went to return. I had 1 receipt but not the 1 for the gift (I don't normally keep them for gifts). Anyways I wanted to exchange the items for something she liked but the jewelry clerk was so short with me and had a horrible attitude that she put the return on a card. At that point I decided I'd never return so I found someone in the store and gave them my store refund card. That interaction was enough for me. I wouldn't recommend JC Penny's!
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May 2023 by Destiny Noel
Stay away from them if you want any rings or earrings!!!! They ripped me off ! My daughter has permit ear damage!!! Because a worker lied saying it was real gold !
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April 2023 by Maria Faulstick
Good place to get family photos and good clothes been getting picture here since I was 3 also I have a ton of their clothes because my grandma loves this place
