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October 2023 by Anthony
Worst service department I have experienced. Took my truck for oil change and they said I needed a new oil filter receptacle because I used an aftermarket oil filter which cost an extra $300. When I got my truck back it sounded like it was falling apart. A quick check and I saw that bolts were missing from the skid plate. When I took it back they said they could not get it aligned to put all the bolts in LoL. I took it home an fixed it myself.Update I asked them to look my truck over because I was going on a long road trip but I was still hearing a loud knocking coming from the back of my truck I checked today and the rear shock mount was completely broken off. Robinson service has a complete lack of competence and professionalism. Stay away from this service department.
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September 2023 by Google user
Worst service department I have experienced. Took my truck for oil change and they said I needed a new oil filter receptacle because I used an aftermarket oil filter which cost an extra $300. When I got my truck back it sounded like it was falling apart. A quick check and I saw that bolts were missing from the skid plate. When I took it back they said they could not get it aligned to put all the bolts in LoL. I took it home an fixed it myself.\\n\\nUpdate I asked them to look my truck over because I was going on a long road trip but I was still hearing a loud knocking coming from the back of my truck I checked today and the rear shock mount was completely broken off. Robinson service has a complete lack of competence and professionalism. Stay away from this service department.
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August 2023 by Wade Patterson
Asked service if I could get a general print out of service intervals for my 2022 gr86 and they told me no. Was told my car has a recall on the radio and I asked if a loaner vehicle would be provided and the service writer says “probably not”Service: Oil change
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July 2023 by Barb Godwin
I love dealing with Jim Robinson dealerships! I have been leasing vehicles here for the past 12+ years. They know me and my vehicle needs and make sure I am satisfied ?Service: Auto maintenance
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July 2023 by Andrea Gump
George is the absolute best! I get my government vehicle serviced here as well as my personally owned vehicles. The staff recently fixed an issue with my car even without an appointment which was greatly appreciated! I will forever buy Toyota and forever buy from here. Thanks!Services: Tire rotations
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July 2023 by Ray Gilliam
Car broke down. Steam coming from exhaust..... had towed on Sunday. Looked at on Wednesday and repaired on the following Monday. So far so good. Thanks for the timely repair.
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July 2023 by Lori Berisford Hancock
Camo was very helpful and friendly. Told me just what I needed. Ethan did an excellent job, worked quickly and was also very friendly and informative! Great experience at Robinson Toyota!!Services: Tires
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July 2023 by Laura Blosser
They are always able to get us in when we need service. I have been using them for more than 30 years, and I have always been able to trust them. They are friendly, efficient, and accommodating.Services: Air & cabin filter replacement
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July 2023 by Chris Figaretti
To find a service shop that treats you right and doesn’t try to sell you things you don’t need is a rare find. Jim Robinson Toyota treats you right! These guys have always worked to save me money and not charge me for things I don’t need. Love working with people with integrity and who you can trust!Services: Electrical
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July 2023 by Debbie Respole
Always friendly, courteous. Was there for RAV 4 “check-up”, oil change, etc. Checked & readjusted back hatch door. Explained all work that was done & also explained to me how to readjust the back hatch door if it gets stuck again in the future. Thank you!
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May 2023 by Shannon Gority
Great experience today on my first appointment here after moving to the area. Requested an alignment along with tire rotation. The guys asked questions and we decided that it wasn’t worth the time and expense today.Will definitely be back for my next service.Services: Tire rotations
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March 2022 by Scott Newby
They stand behind what they sell. After an issue with a used truck I purchased, they stepped up and handled it without issue. Great customer service and Darnell is great to work with.
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March 2022 by Vhie Piper
They are very professional and fast!!! They get the work done
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February 2022 by Gary Frey
Have been getting my vehicles serviced there since 2014. Very happy with there Service, Parts, Sales and Finance Depts they are all very helpful and considerate.
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February 2022 by Sharon Kay Bleifus
Awesome service department. They have been there for all of my vehicle needs. Thanks guys.
