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January 2024 by david Ables
Doug was my salesman, everything was very transparent, no pressure at all, definitely professional, and a super simple buying process
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January 2024 by Carrie Hewitt
Thank you Victory Toyota at the Highlands for your excellent customer service and great deal. We love our Highlander and look forward to replacing our other family vehicles with Victory.
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January 2024 by Dana Loretto
The employees were friendly and helpful, they fixed what needed fixed and asked before taking care of something else on my car that needed taken care of. The time spent on the car and the price was reasonable. Plus a free inspection was done that alerted me of a couple maintenance needs that are not urgent now but I'll know to monitor these two matters before they become a problem.
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January 2024 by Sarah Bradley
Alex was very kind and patient with me during the purchase of my new vehicle. Thank you for all your time and the whole team effort that went into getting me my new vehicle. I appreciate everyone's effort to make this happen.
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November 2023 by shona Drury
Was in town for a visit. They got me right in to change oil, rotate tires, and balance tires. Staff were friendly and helpful. Took around an hour. Will definitely recommend for any Toyota owners.
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November 2023 by Denise Folden
We were scheduled for an oil change but before we got to the dealership we had stopped and the car wouldn't start. Called and they sent someone to help us right away and the service dept. was very nice during our visit. Their assistance was very much appreciated since we live app. 35 miles from the dealership.
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November 2023 by Frank Cline
Service department personnel were very friendly and accommodating to my needed schedule. Day of service was quick and everything went well. Timely and service representative went over service report thoroughly. Very pleased and highly appreciated and recommend them. I’m
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November 2023 by Amber Garcia McBride
Great experience purchasing my new Corolla Cross! I worked worked with Darnell and could not be happier. No hidden costs, no hassles. Darnell gave me all the pricing information up front. When my car arrived three weeks later, I drove two hours, signed the paperwork (no surprises), and my husband and I were done with the entire process in around one hour. If you are looking for a friendly and professional dealership, this is place to go!
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October 2023 by Seth Winkhart
Buying a car from this dealer was the easiest and nicest car buying experience I have ever encountered. Douglas made the experience very pleasant, he took care of all the paperwork while I was looking at the car, helped me get to know the car and was willing to answer any questions I had. When it was time to purchase the car every document was thoroughly explained before signing and the final price was exactly as expected. If I had to buy another car this is where I would buy one from.
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October 2023 by Dan Jackson
I scheduled a service appointment with this dealership on October 11. When I showed up today they couldn't see the appointment. I told them it was for a 120,000 mile service the guy said they might not have time for a spark plug change. But that changed when I reminded the guy that I scheduled the appointment for a 120,000 service and had the confirmation text.Second complaint, I noticed this morning on my front passenger tire a bald spot. I thought weird I'll ask my husband about it later. In that 120,000 mile service it states they inspected and rotated my tires. Imagine my surprise when I got home and asked my husband to look at the weird bald spot on the tire and found said tire still in the front passenger position. Also the weird bald spot is a busted belt and the service tech never mentioned it. The paperwork I received states all tires are ok and free from damage and abnormal wear.
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September 2023 by JoAnn Welshans (Slim)
Our sales man was the best ? he had a great smile and was very helpful in getting us familiar with our new car. He was friendly and most of all a Christian ✝️ man which made it even better. Everyone was very sweet and was wearing happy faces which makes for a great place to buy a car. All in all it was an amazing ? day ❤️.
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September 2023 by PAM WILSON
Everyone was very nice, however, the wrong part was ordered and we had to wait another week to pick up our car. The service manager did remove the diagnostic charge and applied a coupon to my bill. I was thankful that he did, the correct part was much more than the wrong part. It’s what happens when you have a 2007 car. Thank you to the service staff.
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September 2023 by Victoria Clark
Everyone has been super nice. From the sales team to the service department. They don’t make you feel like you don’t know anything about cars (because I don’t). They are so nice when you call and while you are there. I’ve dealt with a few different dealerships and service departments and I’ve never felt as comfortable as I do at Toyota.
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September 2023 by Rich Simpson
Best experience I’ve ever had purchasing a vehicle, hands down! From the initial call with Alex to inquire if vehicle available, showing up on lot & Darnell assisting & conversing until Alex available to Evan in finance department. Very friendly staff, even those not involved in sale. Would recommend Robinson Toyota to everyone. Thanks for making purchase of a sweet ride even sweeter!!
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August 2023 by User Grade
I have wanted a GR Corolla since the car was available but their low production numbers and greedy dealer markups meant I had resigned myself to not getting one. Robinson Toyota got an allocation for a Circuit which I managed to time just right and they are an honest dealer that sells at MSRP. The overall buying process was pretty efficient and I was only at the dealer maybe an hour to take care of all the paperwork. I received what I felt was a fair trade value as well. I would definitely consider buying with them again in the future.
