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June 2022 by Dillon G.
The lady in Walmart with the green thing in her wrist was yelling at me child because we walked in an obviously closed self checkout lane. The ropes were visible if our eyes were open enough. Walmart get better. I could give this zero stars if I could.
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August 2019 by Holly W.
I usually have a great grocery pickup experience here but lately whoever has been picking the items has been severely slacking! I got two different packages of spoiled meat with my last pickup and almost rotten red potatoes as well. They need to train these employees who are picking the items to look for quality and freshness, but instead I think they have them pick items that are about to expire. The whole point of doing pickup is so I don't have to drag kids into the store with me, but looks like I'm gonna have to start going in to pick out my own meat and produce. Such a shame, because the pickup employees that load my groceries up are always a delight, but the pickers are making everyone look bad!
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April 2018 by Scott R.
I cant believe I come 2500 miles and see dead fish for sale. Who doenst care or take the time to check b4 opening
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July 2017 by Alicia D.
My brother went in to buy groceries including a pack of Mike's Hard and a bottle of wine. He was accompanied by my younger brother who is 14. When he got to the checkout they asked to card both brothers, and because my youngest brother is underage, they refused to allow him to buy alcohol. My older brother took the younger one back and then returned to finish his purchase, after letting him stand in line for 20 minutes, they refused to serve him AT ALLl, and wouldn't even let him buy the AA batteries he had forgotten before. When he calmly asked to speak to the manager about the policy, they had security called and escorted him out of the store. THIS TWO PARTY ALCOHOL POLICY IS NOT A LAW IN WEST VIRGINIA AND IS NOT EVEN A COMPANY WIDE POLICY. 10/10 WOULD NOT RECOMMEND.
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April 2016 by Reid R.
Place is super clean but the cashier was not customer friendly at all... There is a display as you walk in of left over Easter stuff which my daughter grabbed some bubbles out of and when I handed to cashier she looked at me and asked me what the price is? Wtf
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September 2014 by Kim C.
I called the vision center at 3pm to ask what their hours were. Was told someone would be there until 8pm. Told them "great, I get done with work at 7pm, I'll be right out after." Arrived at the store at 7:30pm to a sign that said "Closed at 7:20pm, sorry for any inconvenience." The Highlands is not exactly on the way home for someone who lives in Shadyside and works in Wheeling. Also, I was told to get glasses at Walmart because it's the least expensive place. Still cost me $300 (frames were $38). Should've gone to Lenscrafters, then I wouldn't have had to wait a week.
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July 2014 by Valerie f.
Our camper refrigerator went out and we needed a dorm size refrigerator asap. We found one online that fit our dimensions and according to the store locator they were in stock, I searched throughout the store without any success. I retried the website and it was listed as oos. When I reached customer service Debbie was so helpful by calling other stores for me. While she was on the phone another Debbie who works in the dept. Overheard us and let us know that she did have the refrigerator on the shelf. She walked me over there and found Hannah who helped me to the car with the item. I have NEVER experienced such wonderful customer service at any Walmart! They all were so pleasant and friendly and helpful. Usually I despise going into Walmarts but while my husband and I are here I will gladly shop at your store!
