Straub Automotive is a dealership with extremely nice, professional, and helpful staff. Customers report a good and awesome buying experience with a fantastic team that is thorough and provides amazing service. The salespeople are kind and provide assurance and answers to any questions, handling everything quickly and professionally, even over the phone. They are helpful in providing specifics of a vehicle and take care of every detail with no pressure and no problems. The dealership has nice rides, including cars and trucks, for unbelievable prices that are not high. Vehicles are described as beautiful, new, smooth, clean, and shiny, often looking even better in person than in pictures. The process is reliable, with the ability to handle out-of-state trades and purchases seamlessly, including delivery to a customer's house with no extra charge. The business stands by its sales, as evidenced by reimbursing for a repair shortly after a purchase. Many customers are happy and highly suggest calling, finding faith in this dealership for a reliable vehicle or a dream car.
I purchased a car here. It was a good experience. A brake caliper froze 2 days after buying it while I was in Columbus and Straub reimbursed me for the cost of the repair. Staff is extremely nice and professional.
March 2024
ASK FOR BEAR!!!!! From start to finish, Bear was nothing but thorough. We are from another state.. So he made sure to send videos + photos all around on the Ram TRX we worked a deal on. Happy with the treatment he provided for us. 10/10 service. Thanks again Bear. You rock.
February 2024
Spectacular service. If you are their customer, and I am a long time customer, Straub takes care of you.
