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October 2023 by Kate Ross
I needed a new car and Straub provided me with a great fit. My Accent is great with gas and was affordable and within my budget. Everyone was very nice and the buying process was very easy. I have taken the car up for the complimentary oil changes and state inspection. The service center had me in and out and were very professional. Thank you to Straub for making my buying experience an easy and stress free one!
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October 2023 by Chap Holbert
I am a longtime owner of Nissan cars. And when my car was recently totaled by a deer, Jerry Herback was very sympathetic and spent time with me getting a new car. The dealership has made my transition to a new Nissan less stressful that it might have been. Thank you. You are all from Sales to service like family for me. God bless
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September 2023 by Carla Robinson
My buying experience was good. However, was to have some extras, but nobody wrote down my appointment and my car sat there and nothing was done. A couple weeks later, I received email thanking me for having my car serviced. Which it was not, and nobody has contacted me about my response. Were they FFRAUDULENTLYpretending to have performed service? Well, I have witnesses and no receipts for the false service.
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September 2023 by John “JB” Belt
I believe this is a good dealership. The sales people are never too pushy and I feel the repair shop is honest. They've always been very up front on repairs and told us if they felt a repair was critical, or a recommended repair, or something that could be put off for a while. If you are in the market for a Hyundai product, I would highly recommend this dealership.
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August 2023 by Jack Regis
I only had my truck one month when a deer ran into me on the highway. Straub Collision Center was wonderful to deal with. From the estimate to the finished job, I am very pleased. The truck looks like nothing ever happened. Thank you for the great work and excellent customer service!
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July 2023 by Tammy
Great place to buy cars and to have them serviced. I have been buying cars from when they were downtown. Walk in and everyone is very friendly and call me by name especially Dave he always asks how I’m doing and how I’m liking the newest car I’m in at the time. Won’t buy from anywhere else. Had service done today was in for an oil change and they came to let me know I didn’t need it so they rotated my tires and did a recall. Most places would have just went ahead and done it anyway.Thanks againTammy
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July 2023 by John Tyree
Joey was fantastic in helping us purchase this truck! We’ve bought from Straub for many years! Thanks to all
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June 2023 by Audrey Martin
Nothing bad to say…. Never felt pressured to buy. Michael S. was great! Live 2 hours away. Was there on a Friday, not intending to buy a car and Hyundai was not in my top 3. Just wanted to check out a Sante Fe because of it only having 2 rows of seats. Michael showed me the Tucson ( more bang for your buck) and told me about a really sharp Amazon gray color. They found the color, had the Tucson at the dealership on Monday AND with gray interior that I liked. I drove down Tuesday to test drive…….. SOLD! I brought it home! I absolutely love it! Thanks Michael and Straub Hyundai!!
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June 2023 by Jenni Ireland
I am glad I made the drive to look here and ultimately buy from them. They were friendly, helpful and knowledgeable. So far I love the new Elantra hybrid. Thanks for helping make this a smooth process.
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June 2023 by Elizabeth Burkey
Everyone was extremely helpful, the process was quick, easy and painless. The sales manager Nick was straight to the point, giving us final pricing before entering negotiations so we knew where we stood. Our sales rep Joey was opposite of every other 'Sales Rep Joe' we have ever met. He was polite, not pushy and helped us understand each feature of our new purchase. An insurance specialist met with us briefly to inform us that Hyundai has multiple different options for insurance to cover not just vehicles and gave us information to explore our potential options. The finance manager Katie was wonderful. She explained all our options and the potential benefits of each, was able to get us where we wanted and needed to be for both our monthly and out the door pricing. Overall, we had an amazing experience at this location and will absolutely recommend it to others based solely on how we were treated throughout the process!
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June 2023 by Larissa Graham
Joey Haller is so kind and helpful! The detailing crew had already left for the day but he unwrapped our new car and went over all the features. He also got us set up for a detail on our next convenient day. The building is under construction but that does not stop the awesome customer service we received! It will be worth it when it’s all completed!!Thank you Straub Hyundai :)
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May 2023 by David Roper
We could not have had a better experience. The whole buying experience was seamless…from the warm greeting of Kevin, the general manager, to Katie in finance, and to Joey going over the details of our new car. We would highly recommend that if you’re in the market for a new Hyundai, you give Straub Hyundai a call. It was worth the trip for us! The Ropers
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May 2023 by Michelle Haller
I love my Santa Fe? It’s absolutely amazing and even better than I originally thought it would be! I highly recommend Straub Hyundai and dealing with Joey and Nick! They make the process run smoothly and quickly.
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May 2023 by dennis clift
Excellent sales person, really knew his product inside and out. Answered every question and even programed his phone number into the phone system for me and said if I ever had any questions to call him. Really went beyond expectations. Super nice guy. The whole staff was friendly. Excellent line up of new cars, more than any other dealership we visited. I highly recommend Straub Automotive. Almost forgot, if you need a new car ask for Michael Staskey
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April 2023 by Bryce Bolden
Awesome service! Got my 13 veloster from a buy here pay here and not long after engine blew. After 2 months of sitting at the place I got it from, I called straub hyundai and they had me set. Me living a little over an hour away it was a bit far but worth it! Not even 2 days after it was dropped off they had it looked at and diagnosed. Kept in touch with me about my car and what was going to happen in the process. They said a month I'd have it after they got engine in. 3 days after they looked at it the had the engine ready to be swapped. Almost full 3 weeks from it getting dropped off on a flat bed to them having the new engine back in it and all recalls done to it. Definitely going to be taking it back for its regular maintenance from now on along with any other needs. Great customer service and quick with maintenance. Big thank you to Crystal who kept in contact with me and updated with my car! I don't trust much car dealers due to my experiences but this one I know I can trust.
