GameStop is a popular destination for gamers seeking new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, as well as retro gaming options. The store also offers trading cards, sports cards, Pokemon cards, and other trading card games. In addition to gaming products, GameStop sells collectibles, action figures, apparel, accessories, decorations, replicas, and board games related to gaming, anime, and pop culture. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store has recently started buying PSA graded collectibles like sports and Pokemon cards. Many customers praise the helpful and friendly staff, describing their service as knowledgeable and attentive, even during busy times. Some reviews highlight specific employees who went above and beyond to resolve issues and provide good experiences. The store's smaller size is noted, with a decent selection of used games for PS4 and Xbox, though options for Switch and PS5 may be limited. Customers appreciate the option to buy online and pick up in-store, but caution that online ordering experiences can vary, with some experiencing poor customer service and delayed or incorrect shipments. Overall, GameStop is seen as a welcoming place for gamers to find products and receive good service, with some mixed experiences related to online orders.
Kids love this place always seems top haaave what we need. If nit Caan be ordered and delivered to your house
November 2023
I can personally say that the one on South Side Parkersburg does have one of the best customer service on top of them being extremely knowledgeable and friendly.
July 2023
Very helpful staff. I always hear people bashing service received from "the younger croud" however the group of teens working here is phenomenal. Great service even when they are during peak times. Service isn't compromised for efficiency as they seem to address both very well. Goof job.
