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December 2023 by Brian Stephens
Love my local GameStop!
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November 2023 by Dom Babcock
I can personally say that the one on South Side Parkersburg does have one of the best customer service on top of them being extremely knowledgeable and friendly.
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July 2023 by Lisa McCord
I will never order online unless it's through the store. I had the worst experience ever ordering online from home, the customer service was everything opposite of helpful and by no means in any way shape or form willing to make things right. My order never came, and they said they could resend the item that was for my son's birthday and guaranteed by a certain day, but could not speed up the shipping to make sure it arrived in time per management. I told them not to worry about sending it again, and to credit my account, and they credited it less than what I paid for the item, did not offer to refund the shipping, and the representative was very cold and never one time apologized on the companies behalf for the inconvenience. I have never had one bad experience with the store and refuse to hold it against them.
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July 2023 by Cara Mincks
Very helpful staff. I always hear people bashing service received from "the younger croud" however the group of teens working here is phenomenal. Great service even when they are during peak times. Service isn't compromised for efficiency as they seem to address both very well. Goof job.
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July 2023 by derpy penguin
So I actually do work at GameStop, but I can personally say that the one on South Side Parkersburg does have one of the best customer service on top of them being extremely knowledgeable and friendly.
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May 2023 by Beth Parsons
Smaller store but decent selection. Staff is extremely helpful and love to discuss all things gaming. Used game selection for PS4 and Xbox is great, SWITCH and PS5 is limited.
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March 2023 by Tyler Price
Connor was quick and polite while we got what I wanted.
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March 2023 by Robert Day
Store was clean and staff was friendly. There was not a very big selection of games.
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December 2022 by Misty Elliott
The 2 gentleman working there today 12/2/22 417pm are so amazing the young man that helped me was so great and fixed what was a horrible experience because of him ill return for business but if it had been like the online store i would not have i was ready to never spend another dime at G.S. but he saved them and thank u to the other young man who remembered me calling in and understood were the problem was a big thank u to both of u....
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December 2022 by Tina Walter
Thier staff was knowledgeable on their products very helpful on opinion your Company offers . GREAT PEEPS
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December 2022 by Preston Allman
try to pay for a game and the person behind the counter was refuses to let me pay for the game I was over 18 and had an ID. and he still didn't allow me to get the game
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November 2022 by Rain Britton
Very helpful! Found everything I needed and more. I forgot my grandsons Xmas list but they nailed it. Thanks for all the help!
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November 2022 by C
The store is nice but the staff needs to be trained not to answer the phone when they have a customer in front of them. That's rude.
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September 2022 by Ben
The staff are friendly, the place is clean and the selection is decent for being a small store. Kudos to the manager who has remembered my name despite me being here twice over a month long period. Would definitely recommend.
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August 2022 by Jaiden Acker
Small store, but had an abundance of games for all modern consoles. Also carries game related merchandise. Overall it's a great GameStop.