Mattress Express provides a great and excellent shopping experience. Customers report a wonderful, no-pressure environment where the sales staff is very kind, super knowledgeable, full of info, friendly, and super helpful. The staff listens to what customers want and shows them different options without making them feel rushed or pressured to buy, which is noted as not the case at other stores. Service is exceptional, with staff going out of their way to help, even inviting customers in close to closing time. The process is efficient, with purchases sometimes made quickly. Customers recommend the store 100 percent, stating they will definitely be going back and that they recommend everyone go here. The overall impression is of a helpful and kind business that provides an outstanding customer experience.
