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January 2024 by Capn' Loader
This used to be the best tire and oil place around. However, they've seemingly started to go the Jiffy-Lube route and are feeding customers a line of regarding their tires. They tried to tell me I had serious tire wear while ignoring much more serious issues that I had already identified (a trick I use to see if a place is staying honest). I already knew my tires were fine and I heard them pulling the same thing on another customer, outright telling them that if they didn't buy tires in pairs it could damage their transmission (this is utter nonsense). I heard the entire chain was bought out recently so this kind of dishonesty might be a result.
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January 2024 by D L
Booked appt easily online for new tires, have used them twice now & will continue, great service, good prices, would highly recommend you give them a try!
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January 2024 by Deborah Hardbarger
I popped my tire and called them asking if they could change it today and they said they could. Which really helped me out, since it’s getting done today. The staff is so kind and don't try to rip you off. They are also fast and efficient. I will always come here if i ever pop my tire again.
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January 2024 by april gentzel
They had really great service I went in didn't even know exactly what I need to get done they took the time out looked and they actually took me back to see what was wrong before even doing anything to my car really great very nice staff I would 100% recommend and I would bring my vehicle back to them again
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December 2023 by Kelly Shankland
Absolutely the best! My mom and I were traveling from Virginia to our home in NE Ohio when my car died on 77N. We were towed to NTB in Vienna. The staff was super great and went well above and beyond to help us in our time of need. Anthony even drove us to a hotel and then in the morning picked us up and drove us back! They checked the problem, ordered the part, fixed the problem and we were back on the road again before by 11 am! I cannot recommend them enough! Thank you! Thank you! Thank you!
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December 2023 by Zachary Roscoe
Was passing through visiting a friend in Parkersburg. Had a tire issue. Stopped in last minute on a weekend. Was surprised to be welcomed in with open arms. Never made to feel like I was a nuisance because it was late in the day on weekend. Anthony made me feel like I was doing him a favor by stopping in with a problem he could solve. Best tire experience I've ever had in the Parkersburg or Vienna area. If you're in town, don't miss an opportunity to be treated right by a repair shop. Go to NTB!!
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November 2023 by Michelle Leasure
Chelsea Longwell and Anthony Waddell are always great and take care of my car. NTB is the only place I take my car!!!
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November 2023 by Reed Prine
The service was amazing! Chelsea was great and helped me figure out which tire suited my driving style best. Plus their pricing is super reasonable.
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November 2023 by Shayla Brady
Chelsea was amazing! We will definitely be back for more work! She was friendly and great at her job!
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November 2023 by G T
Team is great... pricing has gotten completely out of control. $150 per hour for labor and Over 100$ for an oil change and now they no longer include a 5 min tire rotation. Dont blame the staff, blame greedy company owners.I'll be looking for another shop.
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October 2023 by Robin Stafford
Employees are wonderful! Great workers. This is where I have always come for tires, but will definitely check them out for other services (oil change and state inspections)
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September 2023 by Cheyenne Smith
Super friendly staff will work with you to get you taken care of! highly recommend going here for all your needs! and great prices!
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September 2023 by Travis Teel
These folks have the best service times and staff there is around. Highly recommended for all your cars needs
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September 2023 by Shizle
Best place around. Friendly people that will work with you and make sure you are taken great care off
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September 2023 by Chris Cantrell
I have had multiple great experiences with this business. They’re fast, efficient, and make sure you’re taken care of. They will also answer any questions you have and are all friendly. Love this place!