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January 2024 by Cara Mincks
Nice pet supply store. Staff is knowledge and helpful.
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January 2024 by Tracey Butler
Knowledgeable friendly staff. Very helpful and always willing to help the community.
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November 2023 by Kerry Malarkey
Pets Smart has a pretty good selection of products and also has crickets and feeder insects for those who own reptiles. They do keep a wide variety of pets to get, and also work with the local humane society to adopt kittens. All the staff is very nice and genuinely seem to enjoy their jobs. Some items can be a pit pricey, but honestly what isn't these days. Good atmosphere. Very clean. Doggos and support animals are allowed to enter as long as they are leashed and supervised.
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November 2023 by Nom Deplume
Unhappy with the grooming service. The groomer, Emili, doesn’t seem to be the right fit for the job. I don’t recommend scheduling an appointment with her, especially if you have an anxious pet.She unfriendly and not welcoming - she didn’t greet nor pet my anxious puppy when I hand him over. She just walked him straight to the bathing room without saying a word. She looked unhappy to be at work and that reflected on her demeanor towards my puppy.I watched her brush my puppy - she could be more gentle and comforting. When she finished and handed my puppy back to me, my puppy wasn’t completely dry and his hair was all frizzy.I avoid scheduling with Emili. Perhaps try Brooke.
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September 2023 by Trinity Parker
the service took 4 hours and a half and it was still $100 which is more than 98% of the places around here.
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August 2023 by Lori R.
I had booked an appointment for my Poodle puppy. When I arrived it took over 10 minutes for the groomer to come out to speak to me. She had a dog on the grooming table & she looked bored while shaving the dog. She did not talk to the dog. When she finally came out she asked, "what do you want?" Very rude. She couldn't find my appointment. Then she says that since we were late that the appointment would have to be changed. That was after she said that the other groomer who my appointment was with was not there anyway. I told her that since she was not done with her current client that it didn't make any difference as to what time we arrived & that we had been standing there for over 10 minutes. I had even called them that day to confirm the appointment. I am happy, though, that it worked out the way it did because there is no way that I would trust them after some of the things that I observed. I told her that I would take my dog to Crazy Bones & she could have cared less. One thing is that when she started to come speak to me, she started to leave the dog she was grooming on the table. She stopped & got an expession on her face that showed that she knew that she almost made a big mistake. Then she turned around & got the dog down. Crazy Bones is fantastic! The cashiers at Petsmart are great but the management of that store is really lacking. That was obvious from email correspondence that I had with her.
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August 2023 by Joe Vaughan
If I could give no stars I would. I wanted to get my dog's nails trimmed and he just had his rabies shot 7/11/23 and I showed proof he just had this done but it wasn't good enough! Well anyone that does anything with dogs should know rabies shots are good for 1 year. They wouldnt do it without speaking with our vet for the expiration date! And there closed on the weekends and I don't live close to this place! Seems to me they didn't want to do it cause he's Cane Corso Pitt mix and is a big dog!!!!!
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July 2023 by Google user
If I could give no stars I would. I wanted to get my dog's nails trimmed and he just had his rabies shot 7/11/23 and I showed proof he just had this done but it wasn't good enough! Well anyone that does anything with dogs should know rabies shots are good for 1 year. They wouldnt do it without speaking with our vet for the expiration date! And there closed on the weekends and I don't live close to this place! Seems to me they didn't want to do it cause he's Cane Corso Pitt mix and is a big dog!!!!!
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July 2023 by Linda Sue
Like the organization and neatness of the store. Just unhappy I couldn't find what I was looking for.
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July 2023 by Mindy Cole
It's overpriced and not much selection unless you're specifically looking for products for dogs- but if you are it's great. Otherwise I suggest somewhere else.
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June 2023 by Christopher Proffitt
As far as a free local Aquarium it's pretty lame but hey it's free to visit.
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June 2023 by Aribell Ray
Always in stock and super friendly to me and my dog. So much better than the belpre aquarium
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April 2023 by Candy S
Johnny loves Brooke!! He is a problem child at home and won't allow us to bathe him.
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April 2023 by Lexi Beane
Ember was a DELIGHT! Such great stuff in the store! She helped me find a cute dress for my dog before she clocked in!
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April 2023 by Kasi Corns
I came in looking for Betts and found quite a few it was a bit disturbing to find 5 or so dead. No matter who's responsibility it was once I was helped I was shown what I needed and also fresh stock that was just about to be put out and ended up with some great deals.
