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February 2024 by ryan smith
Incredible, over the top customer service. We recently purchased a new but never used spa and the dealer who initially sold it has been very hard to deal with. The people at Pool Masters went above and beyond to help us find the parts and distributor we needed while the other guy wouldn't return a call. Their kindness in a situation where they don't have any immediate gain was truly appreciated and I am sure it is telling of what they are like when dealing with a spa or pool sale. The kind of people you want to do business with
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September 2023 by paul6kupferberg
I bought my hot tub here and I have found the personnel to be very helpful in maintaining it. My questions regarding chemicals and ph have been cheerfully answered. I highly recommend them.
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June 2023 by Mark K.
Take your water samples anywhere in the MOV, except for these people! They always give you bad advice and will mess up your pool or hot tub and cost you more money.
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March 2023 by Greg Cappadona
Awesome!Great people!They know their stuff.Always, very helpful.The place to get Pristine Blue.
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March 2023 by Brenda Cunningham
They do an excellent job!!!! Very friendly and courtesy staff that works hard and do a fantastic job!!!! Jim is excellent in running a crew, business, and helping with ideas with your pool!!!
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March 2022 by Heather Ryan
Friendly staff and very helpful. Great place to shop for hot tubs. They sell pool/hot tub chemicals and test water samples to help you keep your pool/hot tub at optimal levels.
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March 2022 by Kevin Bookman
The only place to get pool water tested. Thank you
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March 2021 by Mick Williams
They know what they are doing.
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March 2021 by Thomas Tucker
Have always been helpful for our pool needs
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March 2020 by Eric Dalton
Very helpful and eager to assist
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March 2020 by Dakota Goldsberry
Excellent staff!! Very honest.
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March 2020 by Susan Rauch
Great customer service ?
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March 2020 by Denise T
This store has really had a TERRIFIC renovation! The salesfloor looks HUGE now. The staff is very friendly, polite, and knowledgeable of the products. Owners Debbie and her husband, Jim really run a great business! A Fantastic place to go for all of your pool & spa needs!! ??
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March 2019 by Joe Bartosovic
Wonderful People, everything you need for pools and spas plus happy smiles???
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March 2019 by paul methvin
They were a lot off help teaching how to care for my hot tub
