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May 2023 by Rae Wagz
Spoke with someone about changing my plan, although we were unable to do so, she was very helpful and knowledgeable about the entire situation, I DO NOT suggest Steubenville’s boost at all. Gave me run around for months about something that couldn’t even be done!
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May 2023 by Google user
The main employee dislikes her job and seems more than happy to share that information with customers. She sat low behind the desk while I talked and asked questions never making eye contact with us. She couldn't answer any questions about the phones they sell and said she knows nothing about phones. I asked about the deals online and she said she doesn't know about the deals. She also said she uses AT\\u0026T so she doesn't know how Boost services are in this area. So we left to go talk to Boost employees in Steubenville.
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April 2023 by Dawn James
The main employee dislikes her job and seems more than happy to share that information with customers. She sat low behind the desk while I talked and asked questions never making eye contact with us. She couldn't answer any questions about the phones they sell and said she knows nothing about phones. I asked about the deals online and she said she doesn't know about the deals. She also said she uses AT&T so she doesn't know how Boost services are in this area. So we left to go talk to Boost employees in Steubenville.
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February 2023 by Brian Grubbs
Great Great service, Biru gave me quick very knowledge service. Everyone should know about the prepaid Xfinity. So much cheaper.
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December 2022 by Smiling Sharie
I do not know who the men who work there, they are from India with broken english and get very upset when you ask to either slow down or repeat but this store never has anything except what is on display. The only thing that they do is take payments which I do myself. It's one of the worse phone stores that works for Boost.
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February 2022 by Mike Kanir
Tried to get new upgrade SIM card provided by Boost but the store wasn't open at posted business hours. I returned two hours later and asked the attendant if my Note 8 was capable to get the new network update. Without asking what the model number of my Note 8 he just flatly stated my phone wasn't compatible.When I made it home I contacted Boost Mobile on Facebook and inquired about my phone there. First thing they asked was my Note 8's model number. Sure enough it's compatible. I will not be wasting my time with this store as long as the salesperson is working there.
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November 2021 by Deidre Myers
i was a customer of stubenville boost but they lied to me and over charged all the time i stopped at weirton boost the sales person Raja he was professional he solved my problem and sold me two new celero 5g very professional
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November 2021 by Barbara Yaworski
So glad they brought odd lots to our area. Love,Love Love this store. Thank you.
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October 2021 by LaTonya Harper
I called the Weirton Store for help because the Salesperson in the Steubenville location (North 7 Street) was extremely rude unprofessional and obnoxious... Janine the representatives at the Weirton Boost store was EXTREMELY PROFESSIONAL, Polite and apologized for the Steubenville's Boost employee behavior.. Thank You Janine for your kindness and professionalism
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August 2021 by Corey Sandreth
I would give a 10 star if it were available, the sales rep. Janine i think is her name goes above and beyond to help with any issues Ive ever come across. Im not tech savvy and she is willing to help me with things that is not her responsibility to help me woth !
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August 2021 by Janine F
I wanted to say thank you to the owner, Biru you are a stand up man and I respect you!
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July 2021 by Sam Krupinski
Needed to renew my xfinity internet and the store closed at 7pm, the super nice girl stayed open til I got there at 730 so I could get it done. Fantastic customer service!! Will definitely be going back!!
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July 2021 by Stephen Krupinski
Janine at Boost Mobile was amazing! We were having problems using the app and website , even the automated machine to reload our Xfinity prepaid unlimited internet. They close at 7 and I called literally right before then, not knowing they closed at that time! She was closing up for the night when I called! She was SOOO KIND AND SWEET enough to stay open to wait for us to come there, which we live only 10 minutes away! She so did not have to do any of that. But she did and it really made our day!Thankyou so much Janine! You are amazing!!
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July 2021 by Justin Deichler
Went in to upgrade my sim card, and left with a new phone. Janine was amazeballz !!! She was super informative and upbeat. She really helped make an otherwise mundane errand fun. I look forward to having many phone problems in the future so I have an excuse to go back in.
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July 2021 by Ciara Tibbs
The sales girl there....Janine is so helpful! If she cant figure something out she does everything in her power to make sure she figures it out ! Such a better experience with the new owner and her than the last owner