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January 2024 by Dwayne Wilkinson
Very clean hotel and customer service is
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December 2023 by Soultr1pp3r 2000
Found a booger in the curtains tolit and sink weren't clean all the way and the furnace looks like it hasn't been cleaned in days other than that it was ok ?
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November 2023 by Baker T. Bilsen
We stayed for a weekend wedding at the end of September.Desk staff were all excellent.Room was clean and very comfortable.I only dropped one star overall because I found the breakfast slightly disappointing in terms of options. If that is not a concern for you, then this would be 5 star rating.
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October 2023 by Robert MacCallum
This is the best place I have ever stayed in. I will stay with them
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October 2023 by Hannah
This is regarding to the service. We paid over $200 for Saturday night. We were gone all day until 4:15pm Sunday. No stayover service was being done. Called the front desk and was asked by a black lady 'did you request service?' I said no, nor did I not request service. I said don't you provide housekeeping service on stay over. She said "they" like the she isn't part of the hotel, should have asked me at check in. I said no one asked and we didn't put no service sign on the door. She said well housekeepers are gone for the day and told me to go down and get the towels if I need more. BTW, we have 4 in 2 Queens and was provided 3 bath towels when we arrived. I went down and she said I can go back up and someone will bring the towels up. I said seriously you told me to come down and now go back up. Then a lady walked out with 3 towels. I said we have 4 ppl. And I asked her if she is the housekeeper. She said yes. I said then why would that front desk lady said you were all gone for the day? She said no we are still here. I asked her to do the service for us. Later the housekeeper came with another housekeeper telling us do we know that we have to leave while they are doing service. I said we were gone all day but ok. During this conversation with the housekeeper, that front desk disappeared. Never been to a hotel, much less a Marriott paying over $200 and not receiving housekeeper service and was lied to.
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September 2023 by Bonnie Ferguson
Staff were friendly.Hotel is in need of maintenence and upgrading. Shower curtain was dirty. Shower/tub very worn. Sink in bathroom was sittng about a inch below counter top with a big gap. No housekeeping on weekends.
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September 2023 by Mike Tibbs
Clean, quiet friendly staff. Free continental breakfast extremely comfortable beds.
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July 2023 by Barbs B.
Save yourself the headache and stay elsewhere. Manager is condescending and rude. Not helpful at all! Sneaky business practices and false adversiting. Marriott should not tarnish their recputation with this location!
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July 2023 by Lisa Yox
Was having a bad day till we met Christina at the desk. She has made our day. She couldn't have done anymore for us. She was very helpful. She is a amazing person!! Thank you so much.Rooms: Very clean!
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July 2023 by Halfmoons Picks
Beds are very soft. Plenty of room. Shower pressure is great. Hot tub and pool. Free breakfast. TVs are outdated and had to get maintenance to help hookup my xbox. But all worked out great and had a great time. I love Marriot and usually choose them over any other place so 4 out of 5 stars on a stiff grade. I would stay here again.
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July 2023 by Linda Merritt
Edited my review to add: stayed again (4th time) & this time not up to its usual standards. Hair left over from previous guest in the shower, and something very sticky all over the rug.Older review: Very nice hotel, clean and friendly. Nice decent breakfast. Will stay here every time I visit family.
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June 2023 by Alicia Renforth
It was okay! First person we dealt with seemed like she didn’t have a care to help out (maybe because she was getting off soon). We stayed 4 days and was pretty disappointed- had to search for someone just to get towels, room didn’t have hand soap so we had to find our own. Floor in bathroom was pretty nasty and had potty stains on floor. They never stopped to pick up old towels/wash rags so just sat there our whole stay. For price we paid for total stay.. we were pretty disappointed. We have stayed in cheap off the map hotels that have been way better. Also- heads up they charge a holding fee of $20 a night plus your total fee of room that you will get back after checking out- but was not told that upfront when booking room.
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April 2023 by Sharla Yeates-Terry
We had a fantastic stay. The staff were great. Room was spacious, clean and inviting. Thank you.Nearby activities: The restaurants and convenience stores in walking distance made it even better.
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January 2023 by Anu Dewasurendra
I have to regularly book a hotel or some type of lodging every month because of my job. I've been to a few different places and the weirton / steubenville area, and this one is the best for me! The rooms are consistently clean, the bathrooms are clean, staff at the front desk are always friendly and helpful. The free breakfast is excellent and they have options where you can take things and go if you're on the run. They also have coffee available 24/7 as well as a 24/7 convenience shop near the front desk in case you need a late night snack. I have been satisfied consistently every time I go, and I'm going to book this place every time I have to come out here for work. It's also very close to a bunch of restaurants, the parking lot is well lit so I feel safe when I have to leave or come back in the middle of the night.
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January 2023 by Melissa Gibson
We love staying at the Fairfield Inn and Suites in Weirton. It's our place to stay when we come home for a visit. The rooms are nearly and clean, the pool and hot tub are wonderful, and the staff are the best around! We have other options around, but we come back to the Fairfield when we can. They staff is the biggest reason. They are so friendly and inviting. They are a busy hotel which fills up fast, but they always make sure to treat every customer like they are special. We had to stay at another newer hotel when the Fairfield was fully booked and although it was nice, it couldn't compare to the Fairfield in terms of the friendliness of all the staff. I highly recommend the Fairfield Inn and Suites in Weirton!
