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January 2024 by Brandi Dixon
Helpful staff. In & out with no issues, unlike my experience with other tire shops where I constantly had issues with tires leaking air. Quoted price was what I paid.
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January 2024 by Bryan Marra
Good people, helpful at desk. Don't try get them put bigger size tire on your car then you have on when you go there, tried get them put on 1 size wider and 1 size taller but they wouldn't do it for me. Other tire shops have same policy and had difficult time getting someone to put on my new tires and they were 2 and half inches taller, finally got someone do it for me. It worked out fine no problems.
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January 2024 by Bethany Kasper
Professional, polite, great work, fast. Wonderful service all around. Very much recommend. Thank you so much.
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January 2024 by G. Barone
Gene will make sure to take care of your car. They all do an incredible and thorough and honest job! They treat you like family. Truly the best. I’d highly recommend them!
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January 2024 by Scott bornyk
Knowledgeable and they took the time to explain to me exactly what was going on they didn't try to sell me anything it just did exactly what was asked to them.
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January 2024 by Tom Hoskinson Jr.
Clean place & friendly staff: went there for tires front end alignment and tire pressure sensors if needed. This was in the email when asking about prices and what I was to be done to my vehicle. After the tires were mounted a service person came to get me so that the technician could explain why they couldn’t perform the front end alignment. I was not charged anything for the front end alignment, but no one came to speak to me about the tire pressure sensors not working. I suspected that they were not working, but I did want to have them replaced if needed. My vehicle was already outside so I figured what was the sense in saying anything about it.
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January 2024 by Susan Glover
The guys here are absolutely great.... they explain everything that needs done and dont take advantage of women like most places do when we walk in...... would recommend coming here for all car needs.
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November 2023 by Angela Davidson
They were fast, friendly and very thorough!
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September 2023 by Brian K.
I have been going here for years now. For the most part always pleased. This most recent visit has me concerned about the abilities of those they are hiring. I needed rear brakes on my Kia. Due to the ungodly prices of rotors at the local stores, I purchased rotors, pads, and both calipers as I was pretty certain one had seized up. Call to make appointment. Reply, if you want an appointment, it will be a month out, but if you want to drop it off, we can get to it that day. (What?) Drop the car off after work. Walk about 2 miles home. Received call late in the day the following day. Said one of the calipers I purchased was no good. Fine, change it. Also, when we took off the rotor, the parking brake just disintegrated. Fine, change them. I questioned this one to myself as they had just done the state inspection a month ago. Will the car be ready today, or not until tomorrow? No, he will have it completed today. It was about 4:30pm, they close at 5pm. Received call a bit later. Car completed. I paid. Got home and walked to get the car. By the time I had pressed the brake pedal a few times (almost no traffic as everyone seemed to be caught up in traffic on all main and alternate routes) the pedal went to the floor. By time I got home, no brakes, no fluid in the master cylinder reservoir. Phoned them from work next morning and explained all. OK, bring it in and we will look at. NO, I am at work. You were supposed to have test driven it. You need to find a way to get it from my home to your business and make it right. I cant drive it anyway with no brakes! No apology from them, nothing. So, they call later that day, said all is fine now. My last question to him was "did someone test drive it to make sure the brakes work properly" Yes sir, in fact he just came back from driving it. Got home, again walked to pickup. Brakes are not worth a damn, STILL! After 2 days of being in the shop! Have to double pump the pedal as one press goes to floor with very little braking power. Drove it to work though as by now, I had lost all faith in their ability to perform a simple brake bleeding now. Today coming home something didnt feel right. Both back brakes are smoking. I write that off though as it may be the cheap brakes that came with the rotors. Now, however I have to pay another place to properly bleed the brake system, and check the work they did to confirm it is properly done. Any mechanic would know that if the reservoir was empty, you need to bleed all four wheels, not the two you changed. Interesting to note, they changed my brakes a couple of years back. They purchased the parts and the total was around $400 +/-. I provide the parts, and the cost was $447 and the brakes are worthless! If I knew who to contact to turn this place in, I would. If this is their standard, they are putting cars on the road which are unsafe. Lesson learned. Ferguson Tire of Weirton, WV does not touch my braking system on any of my vehicles here on out.
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September 2023 by Vickie Masters
Always get my car inspected here and usually only takes about 1/2 hour. I also wanted to buy four new tires, but I was told that only needed two. I appreciated their honesty. Good job guys!
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July 2023 by Travis
Ferguson tires...Between the mediocre work (damage) done on cars and the lack of proper customer service and care, this place is awful.The workers all seem miserable with their job(s) and the place itself is disgusting.The waiting room looks like it doesn’t get cleaned regularly, and the bathrooms are absolutely disgusting; to the point that actual grime is on the soap dispenser and dried urine everywhere else.Go elsewhere where professional service and presentation is shown.
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July 2023 by Nora A
Got my tire changed same day, at a reasonable price, and they have a comfortable waiting room.
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April 2023 by D Porter
So I've never really been one to leave custorme service reviews but these guys deserve their flowers. I've been to many a mechanic in the Ohio valley area and I can say without a shred of uncertainty that these guys are the best in the area. Professional. Fair. And quick. Best customer service I've ever received dealing with a garage. Hands down. Now if only we had dealerships in the area that would follow their example lol.
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April 2023 by Joshua C.
Took my vehicle for an alignment. Only adjustment possible for my front end is toe in and out not camber since its a solid axle. All they can adjust is the tie rods. When my vehicle was done it pulled to the right. I ordered new wheel bearings and was changing them a week later only to find they had my passenger side axle nut off for whatever reason, had damaged the inner axle seal so it now was leaking diff fluid (started the night I brought it home from there) and had a cotter pin that wasn't the original one in that side which is how I knew they had it off in the first place plus it was missing the spring washer that puts tension on the retainer. Never again... this was my first and last time coming here.
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March 2023 by Glenna Nice
Get our inspection here and they've always done good work.
