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November 2023 by Trans Furry
Avoid this store at all costs. The reps will lie and tell you that you can only buy the new iPhone 15 as a bundle. Very scummy. Managers try to add stuff to your account that you don’t even want or need. Very scummy practices from this location. Do yourself a favor and buy online. Overall morale at this store seems low anyways. No one seems to want to be there. STAY AWAY. Called customer service too and they instructed me to buy online. Will be following up with T-Mobile corporate so this store can be investigated.
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November 2023 by Yvette Hicks
The representative,kortez at the Weirton store was extremely helpful and friendly when I had a problem with my account.All your employees should be so courteous and professional!
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September 2023 by Sara Conkle
Mark is amazing, he does everything he can to help you get the most out of your service.Hes also a part-time therapist LOL. We're putting a couch in this place. ?The seriously this guy really knows his stuff, he knows all the deals that they have, How long the deals at last. Trust what he says. They will help you get the best.
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September 2023 by Kelly B
This store is the worst. The employees are unprofessional and have no idea what they are doing. They do everything in super secret and shady while they all hide in the back room and it's weird. I will definitely drive to a different store that is farther away just to not have to deal with the boys at this store.
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June 2023 by Jodie Machen
Store is new seems busy
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March 2023 by Carolyn Allison
No pressure! David M. was very knowledgeable toward my phone and tablet needs. I recommend him and T-mobile!
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February 2023 by William Bartlett
No 5 star service, long wait time, only one person working, other than that, nice place, friendly people,...
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January 2023 by Margaret Starkey
Kortez gave me excellent service. He was very courteous, & helpful. The reason for my rating has more to do with my internet availability at my home. The phone does not work unless my internet is working. Kotex looked at his map and said there should be service at my address, but that is not the case.
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December 2022 by aubrey virant
Very thorough and kind. Made sure we understood what was goin on. David music is great
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November 2022 by F racism
The reps are great best out of the many I've used over the years
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October 2022 by David Simon
Great service at T Mobile here in Weirton WVa. Special thanks to Mark Gualtiere Associate Manager for all his help with getting me set up with new I Phone.
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October 2022 by Stewart Fuller
Worst service ever! Sales associate barely spoke to me and didnt talk to my wife. He was too busy talking, with whom I assume was the supervisor, very secretive. We were ignored a majority of the time. I had to do research on what phones were being offered. He did no work in trying to educate me on the new phones or even act like he cared about our opinion. I don't want to buy a phone from a place where I have more knowledge about the product than what they do. When I said I was going to leave he barely acted like he cared and wasn't even trying to make a sale. Horrible. I'll go somewhere else.
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October 2022 by Steven August
David music and Dalton Valero , excellent service.!!!!!!!
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October 2022 by Gail Seevers
A fantastic place to do business. Great price. Great phones. Great employees. Mark went above and beyond to help.
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October 2022 by Colton Speece
Kortez will get you taken care of! He knows his stuff, highly recommend!