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May 2022 by Leona Hans
I've been using Ted's Pharmacy for over a year now and I love the staff, the service, and the friendly atmosphere. The ladies there are always smiling and asking how things are going and they love when I bring my daughter in to say hello.?They accept multiple different medical insurances including WV MedicAid, which is super convenient. They also sell misc. merchandise, including household and personal care items. It's sometimes my one stop shop for our prescriptions and simple things I may have forgotten at the store. We also love that they sell such beautiful jewelry and Precious Moments Memorabilia and Collectibles. Ted is also such a caring pharmasict, he really goes above and beyond for his patients.
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April 2020 by Leana Reilly
A family member was just discriminated against because of the type of medication this family member receives... They were treated extremely rudely when asked about a copy of their pharmacy rules and regulations, so that no further miscommunication between the pharmacy and patient would occur. The pharmacy stated they could not do so, because it is not in writing. Therefore would this not be considered discrimination? Had it actually been a policy, would it not have already been in writing? Shame on you.
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April 2020 by Angelina Dickson
If I could give zero stars, I would. The staff here are contradictory, discriminatory and disrespectful. The lack of compassion and service is disgusting especially during this time when we are supposed to be engaging in social distancing. All but one medication can be delivered to patients to avoid exposure and I don't understand why those individuals have less value. I will never go here again and don't recommend this place to anyone else.
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November 2019 by Mackattack22O73 ❶
Ted and his entire staff are the BEST. I would never go anywhere else.
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June 2019 by Jessica Tremain
Very friendly and helpful! Great customer service.
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December 2018 by Andrea L.
We get all of our prescriptions filled here. It's a small pharmacy with an "old school" feeling to it. The ladies in the back are always willing to help you and answer any questions. We went today, and our doctor hadn't faxed the order over yet, so we unexpectedly had to wait (and with a 4 year old and 18 month children, waiting wasn't something we had planned on). They filled it as fast as could be! While we were waiting the couple minutes though, one of the ladies came out from behind the counter and let our 4 year old pick out a little baggie of candy to snack on! We have been going here for years and will continue. They give you much more personalized service than you could ever hope to find at a "big box store" pharmacy. While waiting, many people came in, the ladies all knew them by name, and asked how specific members of their families were doing etc, which is nice to still have around. They also have a very wide variety of yankee candles, which are just the best! Thank you Teds!
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December 2018 by Leah corbitt
Teds is so amazing they have a lot of nice things u can buy like wv snow gloves bells and shot glasses pirates and steelers stuff like hoodies shirts baby onesies and they have precious moments snow globe music boxes u can buy plus regular precious moments and ted is a super nice guy and u can always enter to win something he's made like right now there's a painting up for someone to win that he did himself and its beautiful!!!! Really great pharmacy to be a customer at!!!
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November 2018 by Chris Bennett
This is a great place, very kind and concerned people!
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August 2018 by White Tiger
Lovely place, Not only is it a pharmacy but has wonderful little gifts. A nice place to stop and look around and the pharmacy staff are all very nice.
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April 2017 by Sandra M. Holmes
Ted's is an incredible business where customer service actually comes first and they will call your doctor if a drug has to be changed for some reason. They bend over backwards to do whatever they can and they have home delivery! All of the employees are just lovely.
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December 2016 by Melissa Harris
all the workers
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August 2015 by Fermin Cruz
Rude and incompetent staff. Both the technician and the pharmacist are illiterate. They do not understand how HIPAA rules work. I called to obtain non-patient information and they refused stating "it violates the patient's privacy" How the heck are you violating the privacy of a patient if I'm not even looking for PHI? Idiots! I guess they are so desperate for business that just a call from another pharmacy is enough to get them scared.
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September 2011 by A Google User
I personally know the gentlemen MARCO. His family and himself lack integrity and any type of virtue. Its hate mongrels like himself that give hard working people a bad name and are so quick to slander others. This comment cannot begin to describe the gratitude I have for Ted's Plaza Pharmacy. There was a point when my husband became very ill and unable to work. I couldn't begin to figure out how I was going to care for him or afford his medication. It was at this time that Ted's Pharmacy helped me. This is the compassion that I come to expect at Ted's. Thank You MARCO, but you're probably better off going somewhere that is less personable.
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September 2011 by A Google User
Best pharmacy in town, we were treated so kindly and the male pharmacist Ted was really kind and helpful. I won't shop anywhere else for my prescriptions....we really had great overall experience there....excellent customer service.
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December 2009 by A Google User
We dropped in one evening. The door was unlocked. The employees including the lady pharmacist verbally attacked us demanding " How we got in!!" We said the door was unlocked. They treated us like common criminals and worse. Avoid this place and spread the word! I will NEVER EVER walk in there again. So much more friendly competition elsewhere!.
