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July 2023 by XxsmitzxX
I had an awesome experience at Wesbanco today because Angie took great care of me! Thanks so much to Angie for delivering excellent customer service. Cheryl B.
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March 2022 by Lisa Yox
I called the bank looking for a mortgage loan and the reseptionest gave me the# for a Mike. Talked to him and he said he would get back with me or find someone that could help me. It's been over a week no call from Mike. Mmmmm.. Mike not good customer service!!!!!
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December 2021 by Jana Morehead
I will be finding a new bank immediately! All I was doing was depositing a small amount of money and I sat and waited for 15 minutes in the drive through and I was the only one there also had to push the call button 3 times before I got a teller so that I can ask for checking deposit slips! When I told the lady I had been sitting there waiting for over 10 minutes and pushed the call button 3 times with no response, she essentially called me a liar! Also there was a car that pulled up and was waited on immediately with less than a total of one minute in the drive thru, when I mentioned that she proceeded to claim I was lieing again. I do have to say this is the worst bank I have ever been with,having to wait in the drive thru no less than 15 minutes every visit. Not to mention the bad ,ignorant and mean attitudes of the tellers. I have been with them for several years now giving them the benefit of the doubt but after today's experience I am completely done with Wesbanco! I would not recommend this bank to anyone and if I could have given a negative star review I would have!
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October 2021 by Robert “Bob” Lasinski Jr.
Worst bank out there. Regret ever using them.
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September 2021 by zach sutton
This is quite possibly the worst bank possible. For at least 2 months now, regardless of the time you go. Doesn't matter if there is 1 car in front of you. I have waited no less then an hour everytime I have gone. I know that nothing is perfect, but an hour to deposit $200 is crazy. Would have gave it no stars if possible
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September 2021 by G Hughes
Worst service imaginable
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December 2020 by Michael Wisnieski
WesBanco Bank, has been named to Newsweek magazine's inaugural ranking of America's Best Banks 2021. The ranking recognizes those financial institutions that best serve their customers' needs. Further, WesBanco Bank was recognized as the Best Big Bank in the state of West Virginia.
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November 2020 by Bob Lasinski Jr.
Worst bank out there. Regret ever using them.
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September 2019 by Anytime Marketing
Tried opening an account, teller sent me to a waiting room. Sat 15 mins no one offered any service or an approximate wait time.
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May 2019 by Justin Settle
Worst Banking System Ever. Every other bank you can transfer bank to bank, but WesBanco has to call you an ask you why? How about it's my money and none of your damn business.Also, only $300 limit out of an ATM? What a damn joke. I have 5 Checking accounts, with all the major banks and two small ones. I have never had such a horrible experience with a bank other than this one. When I traveled Internationally, one hand didn't know what the other hand was doing. Now one knew how to handle the situations. Every time I called each person had a different response. I'd rather go to the local loan shark and deal with him, rather than do anymore business with piece of junk so called bank.
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August 2018 by Julie Maple
10 minutes at the drive through window
