Printing Services in Wheeling, WV

“I can't praise this company enough!! Last year, I ordered the 5-year, 1 month per page calendar. I've been buying my calendars from Taylormade for many years, but I always ordered the 3-year calendar. Last year, for the first time, I decided to buy the 5-year calendar. Unlike in prior years, when I received it, it wasn't put together; it was a pack of separate pages. I called and told them, and they said that they thought these pages were a "refill", but they would send me the plastic binder that's used for the 19-hole calendar. I received it promptly, but when I tried to use it to put the calendar together, the diameter was too small for all the pages for 5 years. I guess I should have called again, but I figured that since that binder was the same size as the one for the 3-year calendar, that must be the standard size. I put the pages for 2025 and 2026 in a folder in a drawer, used the plastic binder on the pages for 2022, used a 3-hole punch on the pages for 2023 - 2024, and put them in a 3-ring binder, which is what I've been using this year.Last week, Taylormade contacted me because they were updating their records and were trying to determine whether I would need a new calendar. I guess it was because I had been ordering multi-year calendars for so many years. Needless to say, I was quite impressed that they were keeping track of their customers' needs in this manner. I assured the lovely woman who called that I was set until December 2026, but I wasn't very happy about the situation with the binder, and I explained why. She said she was sorry that I had that problem and that I should have called about it. I said that it hadn't occurred to me and explained what I had done with the pages. We chatted for a few minutes and ended the call.I don't remember whether it was later that day or the next day, but the same woman called me to apologize for the situation with my 5-year calendar. She said that Taylormade was going to send me a new 5-year calendar that would run from 2024 - 2028, all assembled, completely free of charge! I have never encountered such concern or service for a customer from any company I've ever dealt with. The new 5-yeat calendar for the years 2024 - 2028 arrived today. The binder definitely has a larger diameter, but the pages are also a thinner stock, so the whole thing works beautifully.Thank you Taylormade Printing!! You went way over and above excellent customer service without even being asked!”

“Today I picked up an order I had placed which was very dear to me. Renee helped me and when i went to pick them up she had gone above and beyond in the workmanship. Than You So Very Much ! true professionals”

“I had some issues with how my order was handled but Bailey (the owner) came to the rescue and made it all right! She went far beyond what she needed to do for me. I will DEFINITELY be back! 5 stars from me!”