Victra is a Verizon Authorized Retailer located in Wheeling, WV, dedicated to providing the best experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the knowledgeable and friendly staff for their excellent customer service. Many reviews highlight the helpfulness of the representatives in addressing issues with existing phones and providing options for replacements. Guests appreciate the quick service and the ability to receive discounts on new equipment. The store maintains a welcoming environment, making it a preferred choice for customers seeking reliable and efficient support for their wireless needs.
They are always very nice and attentive at this store :-)
April 2024
The one that helped me was extremely nice fastest time I’ve ever been there, and least amount of headaches answered every question one of the better employees I’ve dealt with through Verizon??
February 2024
Caitlin was great. She worked quickly and answered all of my questions. She even doubled checked before finishing checking me out and got me a great discount applied to my new equipment.
