Victra is a Verizon Authorized Retailer located in Wheeling, WV, dedicated to providing the best experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the knowledgeable and friendly staff for their excellent customer service. Many reviews highlight the helpfulness of the representatives in addressing issues with existing phones and providing options for replacements. Guests appreciate the quick service and the ability to receive discounts on new equipment. The store maintains a welcoming environment, making it a preferred choice for customers seeking reliable and efficient support for their wireless needs.
Shaun was so helpful and it's a good thing that he's not a pressure salesman because I was ready to switch my service to xfinity. He's why I kept my account. Very personable.
March 2026
Shaun at the Wheeling National Rd store is a fantastic sales rep! He was so pleasant, patient, and helpful. He is extremely knowledgeable in regards to the Apple Watch. I highly recommend him.
February 2026
Everything went smoothly and I'm happy with the assistance I got
