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September 2023 by Linda Sturm
Mike always takes great care of us! We Love our new car!
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June 2023 by Robert Sanoff-Wiener
My wife and I drove there, from Long Island, to see a specific used car. We were helped by Mike, who was great to deal with. The car was completely detailed for us, before we even got there, just so it would be ready if we wanted it. There was no pressure at all, and everyone was very helpful. The car was exactly as advertised, price and features. We did end up getting the car and drove home that night. I would highly recommend this dealership to everyone. We just wished they were closer, for future purchases. :)
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June 2023 by William Fletcher Jr
Friendly service department... very helpful and eager to solve our problem!
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May 2023 by jason keiser
I asked a question via email of how much the total price of the car would be out the door with gap insurance and to remove the 200 dollar (99 cent floor mats). I asked that question 3 days ago on Friday. E mail today saying call so we can talk about the car. I just want a price on the car.
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May 2023 by Ellen Kitts
Scott spent a lot of time with me.He was willing to answer questions more than once. Once I finally made the decision He did an excellent job of introducing me the car.
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October 2022 by Christine
Did a great job getting my Forrester up & running again. Had them do an inspection also. They are very through but won't go looking unless u ask them to & I did.It did seem expensive to me but to be fair... I always think car repairs are expensive & I had ALOT that needed repaired or replaced.Overall I'm very happy with all the work they did.? ?
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July 2022 by BrosFuzzy
Currently in the middle of a lawsuit with them. They had my car to change the clutch and somehow blew every single speaker in my car. It’s a 2017 there’s no reason I should get my car back with the SOUND SYSTEM damaged from changing a clutch. Can’t wait for the payout.They refused to tell me what insurance company they use to file a claim. That’s why it’s going to court.
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July 2022 by No1uknow 42
Our agent was great and got us through the car buying process in a reasonable time. Easy to work with, good experience.
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February 2022 by Enrique Rodriguez
TLDR: Awesome experience! Jill is the absolute best. Truly honest brokers. Beautiful building. Don't hesitate to give them your business.The Long Version:I can't tell you enough how much I enjoyed working with Wheeling VW. Jill P. was my sales specialist. Let me just tell you, while I enjoyed working with every member of this team, Jill took my experience to the next level. I live in NC but I located a 2022 Golf R (a real beauty in Lapiz Blue) that was in route for Wheeling VW. I reached out to Jill, she confirmed that the car was in route and helped me not only lock it down but do so at MSRP! My local dealer was playing games with markups but not Wheeling VW! They committed and stuck to MSRP, despite the fact that I was probably a little more maintenance than a normal, local customer since I was out of state. She kept me up to date throughout and kept every commitment that she made to me. I've never had a simpler experience buying a car. They welcomed my outside financing and even made special accommodations to allow me to have all season tires delivered to, and installed by their shop before I arrived! After flying in and arriving at the dealership I was greeted with the car shining like a sexy blue jewell. Also mad respect for honoring my requests to keep anyone from test driving it, to enable me to keep mileage to a minimum. I was also impressed by how new and clean their dealership was. I wouldn't hesitate from every buying a car from them again. I am a Customer Experience analyst for a Fortune 500 company. I analyze customer journeys for a living and I had no derogatory marks to give them. This was a dream car purchase experience. The entire staff was professional and refreshingly kind. Lastly, I want to reiterate that I really appreciate Wheeling VW for not taking advantage of the COVID-related supply chain issues for their personal gain, as many dealers out there are. My only regret is that I'm too far to service with them. Thanks again Wheeling VW Team!
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January 2022 by Mike Boldrick
I have purchased several cars from this dealership and they are really EXCEPTIONAL! I was assisted by Brian Wharton who is one of their veteran salesman. I have worked with him each time that I have purchased a car from this dealer. He is knowledgeable and is outstanding at his job. I was looking for a Subaru BRZ which is impossible to find and he had one for me in a very short time. The price given to me was VERY fair. Many dealerships are marking up above sticker on this and many other cars. Not the case here. No price gouging from this dealer. When the car arrived, I was sent pictures the day that it arrived which made me super pumped up!!! Brian even came in on his vacation to deliver my car! How is that for service! Great small town service before during and after the sale!!! I would recommend Wheeling Volkswagen Subaru to anyone in the market for a new car.
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January 2022 by Alexis Zatta
Drove 2 and a half hours to buy a Crosstrek that I was in communication about coming to buy. Was on hold on the phone for 20 minutes waiting to talk to Freddie Fitzsimmons to let them know we were coming there to buy a car and phone was never answered and car was sold 5 minutes before we got to the dealership. Was not asked to put a deposit down because no one could answer the phone to even be able to communicate and wasted my whole day driving hours only to get nothing not even a call back to say we shouldn’t waste our time.
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January 2022 by Miguel A. Spain
Dealing with the customer service over the phone was a bit confusing. Nobody was rude however and the work done on the car was good.
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October 2021 by Brianna Boyer
My wife and I had gotten a Subaru at another lot, and when my father in law was in the market just previously for a new car as well, I suggested he go to Subaru a Subaru dealership because their cars are good, and the lot we went to had phenomenal customer service. Upon arriving today we was greeted by Jill. She’s super sweet and good at her job! They had phenomenal customer service all the way around. We spoke to a few of the staff in there and they all were very kind and to the point! Jill was even willing to answer questions on thing we didn’t know about our Subaru as well even though we hadn’t bought it at that lot. Hands down a great experience. If you’re in the market for a new car definitely suggest this car lot if you’re in the area. My father in law is super happy with his new ride :)
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October 2021 by Kevin Hill
Excellent buying experience here at this dealer. I called in on a Monday morning spoke with Steve about a new Ascent. He handled everything with me over the phone, got me a good rate on my financing too. I went to pick up our vehicle and everything was ready to go when we got there. Was in and out in under a hour. Great team of people over there, we drove over two hours to make this purchase and I would gladly drive there again to buy another Subaru.
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September 2021 by Carol Seeley
Nice employees, prices are very high for used cars. However they were not interested in giving me a great deal more for my car.
