We have banked at BB&T for many years. The drive thru is terrible. The people are friendly, but they need to tell someone to come IN who is dealing in bulk. Business deposits and bulk should not be done in the drive thru. We have been caught in the line for 30 minutes. Tell them to come in side. Thank you.
From Truist
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.