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October 2023 by Marc
Mothman HD is the best!Outstanding Customer Service!Stopped in October 2023 with 4 co-workers on our annual bike trip. 1 guy in our group test rode the new HD Pan-American, the sales staff was great to work with and highly knowledgeable.Picked up few poker chips and a shirt during our visit to Mothman HD. When getting ready to leave and press on our bike trip, my 1998 Ultra Classic wouldn’t turn over when trying to start. “Of all places for bike to break down - glad it happened in Mothmans parking lot”Mothman HD Service Manager: Ryan Choleva and Service Tech: Coy Cantwell were quick to help troubleshoot the problem. They diagnosed and ordered the part same day “Saturday afternoon”.These guys went Above & Beyond! Our group rode down to WV from Michigan. Realizing my dire situation (hotel 25 miles away and no wheels) Service Manager: Ryan stepped in and offered up and let me borrow his personal car so I could get back to the hotel. It would be few days before the part would arrive and get the bike fixed. Ryan coordinated with Mothman Sales Rep: Tony (sorry didn’t remember last name) dropped me off to pickup rental car the next morning to make it back to Michigan.These guys went way outta their way to make sure I wasn’t stranded…..Amazing customer service!Good News, Mothman got the bike fixed in short order. If it wasn’t for fact the bike was my late Father’s I would have seriously looked at trading the bike in for newer when it broke in their parking lot few weeks ago.NOTE: The bike has run flawlessly since inherited it back in 2014. Happy to get back on the road and ride again. Since the bike is 25 years old, I’ll likely make my way down to Mothman when deciding to upgrade to newer bike in future.Special Thanks to: Ryan - Tony and Coy for Outstanding customer service!!
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October 2023 by Donna
Outstanding service!! Out of state traveler with Road King towed in. The service team was waiting with open arms and immediately diagnosed the 1 year old battery was deader than dead and within 30 minutes, repair/replacement done! Can’t say enough great about Mothman’s service team. Thank you!!!
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September 2023 by Jo Beliles
Stopped in to get our souvenirs (tall shot glass, poker chips, and dealer challenge coin) and met some very nice young people behind the counter. We were also doing the dealership check-in, where you take a pic of you, your bike, and the HOG magazine, but there's no name of the dealership outside. Interesting.
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August 2023 by Kevin Fuller
Scheduled my service and found out they sold to mothman. I was a little hesitant but glad I took it down for service. Duane did a great job as always. Really appreciate how he takes time to let me know how everything went. Also talked to Tommy about a possible trade in sometime. No pressure and very helpful about explaining new cvo. Appreciate the time he spent with me on it. New owners appear to be top notch like the last. Will definitely continue getting bike serviced and buy from them in future. Most friendly dealership I have ever been to.
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August 2023 by Chad Findley
Nice Dealership and friendly. But if you’re out for a ride and wanting to get some Dealership gear, might want to wait or call ahead. Since they changed names, they had nothing. No shirts, chips, etc with their name or logo..
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July 2023 by Matt M
Nice dealership, must be fairly new because they didn't have much in the way of merchandise. I just wanted to grab a Mothman Harley shirt, but they didn't have any. The Sales Manager started off nice enough, actually the whole staff seemed very friendly, but instead of leaving us alone to look he kept coming over and telling me about all the bikes. This is after I made it clear I just wanted to look and dream and hang out with my girlfriend.
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July 2023 by james fletcher
Great selection of new and previous loved motorcycles and accessories! Talk to Doug McBride!
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July 2023 by Drew Marshall
This place rocks! The staff are all very kind and helpful. They will do their very best to find you whatever it is you need or want. Love these folks!
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July 2023 by Bren Allwine
4 stars because they are Harley Davidson.. Stopped in to get a Harley mothman shirt and there was not one ,they said they'd be in a few days but we were passing thru ,so disappointed for sure .
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June 2023 by Jamie Reece
Stopped in for a few poker chips, unfortunately they are still waiting on new ones. Staff was friendly.
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June 2023 by Phillip wilt
I bought my first brand new Harley Davidson Street Glide in 2014. I have always been treated with amazing service. I have a lot of questions and staff always takes time to answer and help with a smile. If I have an issue with my Harley they have taken care of it. I have to say that S&P/Mothman HD is a wonderful hometown dealership that wants to make customers happy. ;-)
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June 2023 by Gene Goodwin
I have purchased two new Tri-Glides from S&P Harley Davidson and the reason why.... ALL the people there are freindly. Not like other Harley shops. Steve, Patti, Tommy, Duane are all top notch people who remember your name. Great place to deal with. NUMBER ONE in my book. I live 12 miles from another Harley shop, but drive 50 to go to S&P Harley Davidson. Duane is an excellant Harley tech.
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May 2023 by Dan Johnson
New owners are whipping this always nice dealership into a sight to behold, more bikes, sparkling clean, highly professional "customer friendly" and helpful staff. I mean everyone! You will want to be loyal to this shop!
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May 2023 by Ken Meadows
Walked in was treated by someone who said he would get someone to help me, I waited over 25 min. No one came to help there was no other people their but us no other customers
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April 2023 by Bobby Kriebel
They had the part I needed on hand, that may not seem like a big deal but when it's the last one in the state and he hands it to you and says that parts is now obsolete. That's a big deal! Thank you so very much!!!!!
