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November 2023 by Jason Konitzer
Awesome all around service from everyone involved.So, I waited to leave a review until I made it to my first oil change as the scope of work performed was pretty significant. The motor blew on my ecodiesel Ram, Chrysler World handled the replacement for me.Everyone I dealt with was great; from the service personnel at the desk, to the loaner car person at the window, the techs doing the work, and Don ensuring it all got done. Thanks again for the awesome work, the loaner car throughout the process, and for getting me back on the road!
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November 2023 by Cody Vandenhout
Tyler was great to deal with. I Never stepped foot into the dealership. He Answered several questions and sent pictures/videos of the car. I knew exactly what i was getting. He was a great salesman to work with! 5 stars to Tyler.2 stars for the finance department. Made me feel as if i was punished for not financing with them. Policies for cashier checks suck and make it super stressful !
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October 2023 by Garrett Waloway
I worked with Jerry Parham for a mutual client. I needed him to get me some information on a vehicle my client purchased. He was outstanding to deal with. Went above and beyond to get me what I needed for their insurance. He even helped me out on his day off!
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October 2023 by Tracy Gagnow
Excellent dealership- service like no other! I would highly recommend! Salesman Mike Kempka was wonderful to deal with. Our next purchase will definitely be from them! Thank you!
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August 2023 by Hannah Trottier
My husband and I both enjoyed our first experience there, with Joe, so much that we went back and bought his truck. We went back again this year to trade in my jeep and man did the market change. We did not end up trading it in, but Joe tried really hard to accommodate us and we appreciate that.
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August 2023 by chris skokan
Didn't budge on the price and lost the floor mats that were traded in with the car. Car smells like cigarettes and the detail job was.....sloppy. Nice sales lady, julie tho. Decent finance dept. Typical dealership stuff tho.... Fees on top of the price in the window. Try to sell you all the add-ones. But I'm fine with that effort. Probably won't buy a car there again.
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August 2023 by carly mleziva
We took my boyfriends truck to get maintenance done on his Ram. We had a few issues going on, so we figured we’d do it all at once. Initially it was just for an oil change and to check out the camera as it was not working. After 3 hours of waiting for the oil change, finally was done but the camera had to wait for my warranty claim to see if it was covered, no big deal even though we did wait 3 hours just for an oil change. Got home and he took a look as he normally changes his own oil and wanted to make sure it was done properly. The oil was pitch black. The oil most certainly was not changed at all, he brought the issues up but was made to feel as he was wrong, even though he had taken a video of the oil draining from his truck with a time stamp since he had to change the oil after it was supposed to be done there. Well, that one initial time there caused SO many issues with our truck, and we’ve never had any issues prior to this. We had to take it back on 2 separate occasions for sensors that have popped up after taking the truck there. Now we CONTINUE to have issues that don’t seem to get solved. The issues we initially went there for were never fixed. Now we will have to take our vehicle to Gandrud instead to get our issues solved. Very sad and disappointed we were made to feel we didn’t matter. I really hope no one else experiences this.
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August 2023 by Bo Wins
Had a deer collision 2 weeks ago, nothing too major. Hood and a trans cooler plus some trim. First trip, the inner wheel well plastic was falling off and had no fastners, the trans cooler was still leaking amd smoking like crazy. No test drive could have been done because it was so much smoke you could not miss it. We also noticed a bunch of scratches that were not there beforeSecond pick up, we notice a hood bezel are still broken, they got buffing compound on the plastic trim discoloring it. Drive it home amd it's still smoking and leaking somewhere.0 out of 10, would not ever go back. On the up side, the office was friendly and apologetic, so I guess that's the least they can do.
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August 2023 by Bill Becker
This is the third vehicle I've bought from Chrysler World. Once again Julie Gordon treated me excellent as did Ron and the rest of the people there. They moved me along just like I wanted. I will be back!!
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August 2023 by Dave Clink
Great salesman. Very smooth purchase. Took care of any concerns we had. Followed up with us after the sale.
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July 2023 by arron gamer
If I could put 0 I would. Let's start by making a 6 hour round trip to test drive a car. Test drove the vehicle found a few things wrong with it. Sales person stated its somthing we wouldnt use alot so not an issue it was broke and wouldn't fix nor drop the price for the burn hole or broken rear window visor. Parked the car and came back out to see the rear axle was leaking fluid everywhere. 7 days later still no fix no calls nothing. After ME reaching out to them 3 times I'm being told I have a n attitude and in a hurry and that they can't figure out the issue with the car. now Upon requesting my deposit back having an issue with receiving 1000 back. Out of a week of time 6 hours of a drive vacation days from work and fighting for 1000 back. Tim is a joke this place is a joke !!! DO NOT RECOMMEND!! SALES MAN JUST PUSHING PEOPLE OUT THAT DOOR INTO THE COMPETITORS LOTS!!!
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July 2023 by David bridenhagen
I came in for some warranty service. The staff were very friendly and answered my questions. The work was done well and I was returned a freshly washed car :-)
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June 2023 by Kyle Grosenick
I worked with Joe hammer on buying a truck I found it over the internet I actually live 2.5 hours away from the dealership he was very professional and honest even sent me videos of the underside of the vehicle and of the truck running. Took care of my financing at my own bank so when I went there to test drive the truck I was in and out in probably less then a hour and on my way home with my used truck very happy would definitely recommend cause I actually hate buying vehicles and they made it easy there.
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May 2023 by Adam Brunette
First time customer and I was very happy with my whole experience. Joe Hammer in sales was great to work with. I definitely recommend this place to everyone looking for a vehicle. Thanks again
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May 2023 by Jonathon August
Had a wonderful experience working with Tim Anderson @ Chrysler World. He is extremely knowledgeable and went to great lengths to ensure my wife and I were comfortable with our vehicle purchase.
