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December 2021 by Ben Lauer
I was very impressed with the way they handle the limited flow of customers into their store due to the COVID-19 pandemic. All places should be as cautious. As far as the exam, very professional and answered all my questions and concerns. All frames on display are sanitized after each use/handling. Highly recommended.Click to Copy
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December 2021 by Shari-Ann Buell
The staff here is amazing! Friendly, knowledgeable, and patient! Thank you for a great experience! My grandson loved Dr. Frie and his experience. You made this so much fun!
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December 2021 by marc hagel
On Time Appointment. Jack prepped me with tests before seeing Dr Frei. Very short wait time. Very friendly and informative. Honestly concerned in giving me the best results for my eyes.Definitely will go back.
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December 2021 by Micheal Hamilton
The reception airs, doctor and assistant were phenomenal!! They had wonderful energy, were kind, educated me on my eyes and had excellent solutions. Would highly recommend to everyone I know!!
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December 2021 by cecilia osterhues
All staff were very professional, efficient & friendly! A delight to visit the eye clinic, the expertise of the staff is outstanding! We are always warmly welcome!Thank You All!!
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December 2021 by Emily Mikl
The staff was friendly and helpful. The check-in process was fantastic, including the user experience of the check-in app I used at the counter. The doctor was knowledgeable and very personable. I had never had an eye exam before - EVER - and I was guided through everything. I never felt like I didn't know what was going on or what to do. Wonderful staff! I would 100% recommend this place to anyone!
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December 2021 by Jessica France
Dr, Frie was professional, thorough, and attentive to the questions and concerns I had. Customer service was top-notch from the moment I walked in the door as a new patient. The appointment process was run efficiently and I felt very welcomed. I left feeling very confident in my prescribed eye treatment moving forward and I would highly recommend Dr. Frie's office. 5/5 stars!
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December 2021 by Kay Dee
First eye exam, ever! Dr.Frie explained the results and patiently answered all my questions. The support staff (Kara) spent a lot of time helping me pick out frames and explaining what my insurance covered. Very nice experience overall. Oh, and I can see again!
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December 2021 by Elizabeth Reali
Dr. Stephanie Meyer is amazing. I enjoy coming in for my eye exam. she keeps it real with me about my vision and possibilities for correction. she's very knowledgeable about all opportunities so you don't feel helpless about your vision. I even had questions about high index lenses and they were more than willing to help me understand! I cant imagine a better vision experience. I have hope that I can have vision correction because of Dr. Meyer.
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December 2021 by Jess Behr
Jessica, Kathryn, sp? Dr. Stephanie Kara were so fantastic! I’ve been coming to your store for about 5-6 years now, And I always appreciate seeing everyone and how kind and helpful you all are!The text confirmation system got bungled and i thought I’d replied (I actually struggle with memory challenges.) and honestly thought id confirmed my appt; Jessica and Dr. Frei did a beautiful job on assisting me and truly went above and beyond to make sure I got the care I needed.
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December 2020 by Aron Salter
Good customer service. Doctor was great and so patient with my kids. She explained things so well to them and even let them help “examine” each other’s eyes. I think they both want to be optometrists after that appointment!
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December 2020 by Amanda Putnam
Dr. Frei and her assistants were incredibly welcoming and thorough in my customer experience. Dr. Frei explained each step and answered any questions I had thoughtfully. Staff was patient and gave me feedback in order to choose the perfect frames.
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December 2020 by Hannah Lindsay
Pearle is more than just “oh, time for another appointment.” They are like family! Dr. Meyer and Kate were so nice and incredibly helpful!! I’m so grateful to them for all their kindness and patience!
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December 2020 by Dee Retz
What can you say about Pearle Vision? Not only do they care about your eyes they care about you. I won't be going to any other place because they treat you like family. Dr. Meyer is the best and really cares and the staff is great. We laugh and also have fun. The Eye Store is like no other and I've been getting glasses since my early 20 and now I am 68 young. The variety of frames are great. I am one of those that like odd glasses & they have them too not just the ones that you see everywhere else. I tease them to put up a sign that says" FUN GLASSES FOR FUN PEOPLE" and put all the odd ones there. All in all, fun aside I would recommend them to everyone, Come to Altoona WI and meet a great bunch of helpful and fun people.
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December 2020 by Mark Lorentz
All staff were very friendly and professional. Dr. Frie was very good at explaining everything and did a through exam. I suggested to my wife that she give them a try! I will be going back.Thank you for a wonderful experience.
