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August 2023 by larry stehberger
Made a appointment to have a simple airline re-connected for rear air bags/shocks. After two and a half hours of waiting and $320.00 dollars later... only to find out fitting still leaks! Excessive time and waste of money! Will not go back!!!
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July 2023 by Patty Pellmann
My head rest wouldn't fold down so the stow and go seat would fold in the floor. Walked in and asked if someone could look at it. They got it folded it wasn't fixed but it worked for the trip we were going on.
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July 2023 by Jessica Schreiber
Rude customer service in the service department. After telling me my car needs a 275$ battery and after I stated it’s under warranty they said it wasn’t failing enough to have it replaced and they told me to bring it in when the start and stop doesn’t work again , so I made another appointment when the start and stop started not working again and when I got to the appointment the check in guy which I believe was the manager, went to the car with me and then told me my car has nothing wrong with it even though THEY told me I needed to purchase another battery on my first appointment. So then I had another concern and he told me I was taking up his time !! I did say I made an appointment and he replied saying with them and pointed to garage not with me . Well , I didn’t walk in I made an appointment and he took it upon himself to diagnose and decide I didn’t need service. Is it because I’m a woman or does Brickners treat all their customers like this , I was disappointed and disgusted.
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June 2023 by Dave Fry
Jeff Schuster was a pleasure to work with as we went through the process of purchasing a Certified pre-owned Grand Caravan. Very happy with our selection..
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February 2023 by Wanda Duchan
Little Jerry was very helpful. The service was excellent. We are very satisfied with our purchase
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October 2022 by Amber Lake
Dan and Mike In parts were amazing!Got my part ordered, looked it up quicklyAnd it came over night..I went in to pick it up and the counter service was excellent as well.
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August 2022 by Kiel Musson
Traded our 2017 Toyota Carla in for a 2020 Jeep compass today and couldn't be happier.!!!Knowledgeable and friendly customer service too.!!!Thank you Brickners teem.!!!
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July 2022 by Saychia Wayka
Horrible customer care and Liers!! I called and scheduled a appointment on 6/20/22 to bring in my car for them to look at a coolant hose on the back of my engine that was leaking. They call me the same day and tell me that they moved the clip on the coolant hose and everything would be okay and I could pick it up. The next day 6/21/22 my car is still leaking! I go to look at my recipe to see what they did to my car. They only changed the oil! Which I did not askfor at all, but most important they lied about what they did to my car and charged me for it. When I called them to get things straightened out they were very rude and said that I stated I wanted my oil changed. How unprofessional to say I am lying about what I wanted fixed. Then they weren’t going to refund me. Please no not go here. I will never go here again. When people ask I will tell them to take there money else where because they do not care about customer stratification.
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June 2022 by Shannen Kudick
I worked with Jeff, Scott, and Ron this past week and they were truly amazing!!!!! It was a long process (no fault to them) they never gave up and kept helping me with everything we crossed! Will recommend them to everyone and come back again when I want a new car!
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June 2022 by Joe Narlock
You all better head on down to Brickner of Antigo! They have a young man by the name of Allan Maki who just joined the team after serving his country in the United States Navy. Like I said you better hurry this young man is something special and you want to get there before there is nothing left he is selling everything at least lay on the horn as you drive by( but be careful you will end up with a car with a better horn and you will love it)!!!
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June 2022 by Dawn McCann
Jamie, Scott and Ron as usual did an exceptional job with helping with my new Jeep. Couldn't ask for a better team. Want a great vehicle purchasing experience I recommend going to see Jamie at Brickner's. I've been a loyal customer for 15+years.
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May 2022 by Quinn Hofacker
No communication, incomplete work and poor quality of service. Just takes shortcuts on fixing things. If you like your vehicle and want it fixed right, don't trust this place.
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January 2022 by Will Breu
Just purchased a newer truck from Jerry at Brickner's of Antigo and would definitely come back again! Very good experience and great people! Thanks Jerry and keep up the great work!
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December 2021 by Rolling Homestead
Great place. They have great service got my truck in a black Friday. Got my truck all ready for winter. Been taking my truck and cat there since 2013.
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July 2021 by Brent Besonen
Great place to do business. Sales staff doesn't jump you like hungry piranhas, like some dealers in the Rhinelander area.I dealt with Jerry IV, and everything we discussed was followed through to the letter. Very happy shopping here!
