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November 2023 by Yohann
Great customer service and satisfaction! I spoke with Howard Heinrich and he resolved my issue in a heartbeat! He was very informative and helpful about the process and procedures, highly appreciated
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October 2023 by Tu Ruga
Great customer service and satisfaction! I spoke with Howard Heinrich and he resolved my issue in a heartbeat! He was very informative and helpful about the process and procedures, highly appreciated
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September 2023 by Ashley Smith
Terrible customer service at their drive thru. Make mistakes and then fail to communicate when trying to fix the mistakes.
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August 2023 by Hunter May
She was rude.
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June 2022 by Nathan Caffero
Close my account without notice, I paid it off, and they won’t removed from my credit report
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January 2021 by Bob William
12/23/20 Arrived to Drive Up at 5:29 pm and green light open sign was on. Pulled up Got to the tube and it was closed. Pressed call button lady responds we close at 5:30. I respond I pulled up and it was green light open. No response from lady. Wait two minutes no response. I Left drive through. If CVCU is going to close lobbies and cause drive ups to be endlessly backlogged due to heavy traffic they should widen their open hours to serve customers properly. CVCU is losing small bank feeling and losing perspective on how to serve the customer. Feels like they believe they are doing the customer a favor by banking for them. Must be Getting too big and forgetting the customer service that has served them well in the past.
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May 2019 by Calamity Jane
Been banking here for almost 15yrs. 800+ credit score. Great income. Impeccable credit history. Never had a problem til more recently when they've started acting like my money is theirs to mess with. When I have a big check I wanna use it, not wait 2 days for it to clear from a reputable firm. MY money, not theirs. "Its for your protection" they say... "I" will decide if I need protection getting money from a reputable place, not CoVantage. Keep this sht up & they're likely to lose more than a few people.
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December 2018 by Kara Gannon
Great service.
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October 2018 by Ryan Prahl
Between the unpleasant experience with the lady in card services and the not telling the hole truth in loan department i will be shopping for a different place to bank! Only got one star because i can't give 0
