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November 2023 by josh smith
I called late afternoon on the Friday after thanksgiving, there was no answer. I assumed they were closed due to the holiday and went about finding somewhere else to fill or exchange my 20 pound tanks. Within a couple minutes of me calling my phone rang and it was Draeger calling me back! They in fact were open. Just busy the moment I called. The lady I spoke with was super friendly and very helpful. The price to fill was the best in town and she even let me know about weekend exchanges at the gas station next door if I needed to when they weren’t open. I will definitely be taking my business there going forward!
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October 2023 by Steve B
Wish I could give 0 stars cuz I would this place is a joke lost any of my business used to buy over 1000 gallons a year for someone else but wanted to go here there lose wouldn't go here for time of day get everything set up for tank sit and wait three weeks for it then they get here sitting in driveway and tell me can't do it that's fine other propane places out there and there service guys are also rude as hell don't waist your time here
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August 2023 by Amy S.
Draeger is hands down the best in customer service! I called last night that we needed propane. They returned my call right away the next morning but said they couldn't get out here until Mon. or Turs. (I called on a Thursday/Friday). Anyway, no big deal. We can manage. They went the extra mile and got us fuel a few hours later before the weekend! This is the second time we've had this type of experience with Draeger. They are #1 with getting the job done and keeping their customers #1 as well. Nice job, Draeger! Not too often these days do you find excellent service like this!
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August 2022 by Dan Carpenter
Great people and great service.
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April 2022 by beermantw0
Delivery is on auto-pilot and I don't even think about it any longer. You can be assured that when propane prices reach their peak that is when your tank will miraculously get topped off. Amazing coincidence.
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March 2022 by Josh Z
Don’t do business with these guys. Threatened to pull mother’s tank in the middle of November because they were worried she’d fall behind due to rising prices. Any company that does this should be ashamed of themselves as they would be pulling the only source of heat just before winter. Utterly pathetic!
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March 2022 by Anna T.
Stellar customer service. Thank you!
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February 2021 by Kimberly Gerhardt
Let me start by saying that I am completely accountable for allowing my propane getting to low... I spaced it big time. So I called the emergency number talked to Josh great guy. He gave me numbers for a guy on call. I was very upset that this man tried what he could do to not come out to my home. He asked if I had any 30lb,100lb cylinders I told him no I don't... He then asked me if I could get a hold of one. I responded no I'm broke I'm literally. He then asked can you go up to the gas station and ask Dean for one... I told him no. I was soo frustrated. I told him nevermind y'all will get to it when you get to it.. Thank you have a good d night and hung up... Now I'm wondering what's the point of having someone on call for things like this if they try to talk you into finding another resource to basically wait till business hours. I even apologized ahead of time for interrupting his Saturday. I'm hoping my pipes won't freeze...
