TEAM Wireless, an authorized Verizon Wireless retailer in Northern Michigan and Northern Wisconsin, offers the latest smartphones, tablets, and wireless accessories. They also provide full-service device repairs and are a WeBoost Authorized Retailer for signal amplifiers. Customers appreciate the great service during and after their purchases, with staff who understand the importance of wireless technology in daily life. Reviews highlight the knowledgeable and efficient employees, particularly praising a sales representative for helping with phone upgrades and promotions. Customers have experienced quick phone replacements with smooth data transfers and received clear explanations of technology without any condescension. The courteous and helpful service encourages repeat business, making TEAM Wireless a favored choice for local customers seeking reliable wireless solutions.
Casey was excellent in switching me from another carrier to Verizon to be on the same account as my wife. Also dropped my old iPad, got me set up with a new watch and a new iPhone 17 max pro. Transferred all my data and photos and dropped the other carrier. I could just relax and listen and I am very happy.
June 2025
Andrew was very nice and explained everything as needed and more great experience all the way around
June 2025
This was my first time at Team Wireless. Casey was very friendly and nice he went above and beyond to try and help me with my phone. So my phone was acting crazy so I decided to just buy a brand new phone. Casey is very knowledgeable about his job. While waiting I told him to help other customers. I give him 1000 stars