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December 2023 by Mary Mooney
Jason was a joy to work with and the installers were super polite! Very satisfied with the price!
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June 2023 by Chuck Lauters
These are great people to work with. They have a great selection of stones and very competitive prices. Any concerns they immediately take care of. Great people to work with!
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January 2023 by Dayra Stanek
We have used BAGM 2 times in the past year. Excellent service. We are very pleased. Our kitchen will be next. Nick at the Appleton location is wonderful. Very professional. One of nicest sales people I’ve encountered in a long time.
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December 2022 by Tom Cook
Best price and excellent selection.
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November 2022 by JIll P
If I could give a 10 star review I would. Not only did they have a higher quality product for a cheaper price (including insolation) then the local big box stores, their customer service and response time was above and beyond. Anthony greeted me the second I walked in the door and got me looking at around so I didn't have to wait while my salesperson was helping another customer. He was super friendly and knowledgeable. Then there was Angie! She was amazing! She knew exactly what I was looking for before I did. She made the process so easy it seemed to good to be true. Angie was so personable that I could have sat there and chit chatted with her, next to her cozy fireplace, way past our appointment time. Last but not least, Kevin. Kevin had an email in my inbox the next morning before I even got to my desk with my appointments ready to be set up. I was beyond excited when he was able to schedule sooner then I expected. I have never worked with Bay Area Granite before and I will never work with anyone again. I highly recommend this team from start to finish!
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October 2022 by Jane W.
I cannot say enough great things about Bay Area Granite and Marble in Appleton. We had a different store (Surface Creations) install new Quartz countertops in our kitchen. It was a terrible install they took the gloss out of an area when trying to remove a seam chip. We came to BAGM with the intent of replacing the damaged counter. When the BAGM person came out to measure the counter he said we didn't need to replace the counter they could repair the area good as new (something Surface Creations said there was no way to repair, so get over it). Low and behold in less than one hour BAGM's Service Rep repaired the defect, good as new! We cannot say enough good things about BAGM. We wanted to use BAGM right from the start but they didn't do backsplashes, and contractors were hard to find so we went with a store that could do it all. Lucky for us the backsplash person did a great job.We highly recommend you consider Bay Area Granite and Marble for your stone countertops. They are good people and very well qualified.
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October 2022 by Ben Krueger
We love our new countertops! We went with leathered fantasy brown and couldn't be happier.
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August 2022 by W01222 DD01
Dan was outstanding and helpful. He explained every step of the process to us and answered the numerous questions we had. A+
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July 2022 by Tracy Steffen
Sales was rushed and installation left us quite disappointed. Our granite cracked after only a few months and I’m not 100% confident this wasn’t a fabrication or installation issue. The granite was perfect for about a month, but then it cracked. No one could miss the new color contrasting scar (not a small hairline fissure btw - it’s really obvious). Yes, they glued it one-time free of charge and told us to live with it. After two days it discolored. It’s not “just the way stone is” and it’s not “beautifully natural” it’s downright ugly. The installers failed to attach a metal piece so we can secure the top of the dishwasher. The under-mount sink separated and dropped about an inch below the countertop as well. When looking at this, the installers put the sink strap an inch from the front of the sink. Shocking that the whole back side of the sink collapsed without support. I know many have had no issues with BAGM, but I’d caution anyone to make sure they actually finish all items of their install properly before you let them walk out of your home.
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June 2022 by Unicorn girl 23
Wonderful to work with ver professional, helpful and informative! Went the extra mile to make sure all went well and great communication! Highly recommend them! Thank you!
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June 2022 by Cindy Von Holzen
A wonderful experience! Everyone I dealt with was knowledgeable, friendly and very professional. I would highly recommend them to anyone.
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July 2021 by Lynn R.
From the time I stepped into the sakes room to the time the installers walked out it was a great experience. professional and clean. Took great pride in their work and it shows!
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May 2021 by charles duginski
We just had BAGM install our new granite counter tops. Every aspect of the process was outstanding! I can't say enough about the people involved, from (Brock) our sales person to the installation crew and everyone in between. They were very friendly, professional ,timely and great at the necessary communication to ensure the end result was nothing less than perfection.
