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November 2023 by Rick Ewald
I had a minor glitch when purching my Lexus.On their follow up of " how was our service" I explained the minor problem. The next day I received a call from Rick Bergstrom asking how he could correct. He gave me more than I requested.I have been very pleased with there conceire service. I live 40 miles from there store.
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November 2023 by RICK PRIDDY
Awesome service. Quality work. True professionals in a time where customer service is lacking. Special thanks to Stewart. He is amazing!!
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November 2023 by Tank T
Went there dressed for the rainy day. It would seem that they had certain expectations of how their clientele should look to receive their attention...very disappointing.
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November 2023 by Lisa Homann
Too bad Andy Wankey did not take me as a serious buyer. Very erragent and dismissing. BIG MISTAKE!! One week later I bought a 2024 Lexus ES350 in Madison.
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October 2023 by Krystal Fowler
Best car buying experience I’ve ever had. Cody V was great to work with. Super helpful and knowledgeable!
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October 2023 by Larry Musich
Always treated with the utmost respect & get the best service possible! Thank you to all of the Lexus team!
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September 2023 by Richard Robokoff
2005 Lexus LS430 took my car in because of a harsh downshift from 2nd to 1st. They said i needed a new transmission and gave me an estimate of 12k+. Found out it was a bad ECU (which is what I told the service manager). Fix elsewhere for $350 Cars runs perfect. What a racket these people are running.
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May 2023 by Donald Meissner
Not helpful at all if you have car from. Canada ?? what happened to nationwide or even north american service I'm sorry but Canada is north America also ???? After further communication with the dealership all of the issues were resolved again thanks for all the helpful information and support you will have all my future bissness.
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April 2023 by Stefanie Berger
Probably the easiest car buying experience I’ve had from start to finish. Finding a car right now in stock and readily available is hard and still waiting a year for another car to come in I decided to look elsewhere. So glad I did. Inquired on a Sunday night and had a message from Andy first thing the next morning. Went in to look at the car I wanted (they had 2 so it was just picking the colors really). They gladly brought both up for me to see and eased my concerns about ruining the interior by letting me know about the warranty that covers it. I maybe spent an hour in there, including a quick drive, and will be picking my car up tomorrow. Andy was nice, knowledgeable and professional. 10/10 will probably return when it’s time to upgrade again.
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April 2023 by Martin Stockwell
I have been a professional mechanic for over 50 years. I am particular about the cars I buy. I buy used cars to avoid the financial hit you experience in new car depreciation and as a mechanic I feel comfortable analyzing what ever used car I’m looking to purchase. Everybody is not a professional mechanic so what are they supposed to do to keep from buying a “problem child/ money pit/ junkyard on wheels”? My suggestion is buy your used car from Bergstrom Lexus of Appleton. Let me explain. I know Corvettes. My old 2006 had 247,000 miles on it and I decided to start shopping for a replacement. Bergstrom Lexus had the ideal car. Another 2006 Corvette with 31,000 miles on it. My wife and I drove up there to find this one owner car sitting in a beautiful heated showroom all ready for a test drive. We jumped in, took it for a spin and I felt like I was in a brand new car. After looking at numerous cars at numerous dealerships (and numerous disappointments), We knew we found our next car.They have a “ no haggle” type price structure which actually worked well. Their posted price was the same at the dealership as it was online and after months of research found the pricing very fair.I dealt with Rick Bergstrom and Jacob and Andrew. They were all very professional and willing to sit down and chat. No high pressure here. They truly are nice people.I’m now driving my “like new” Corvette and really enjoying it.If you are looking to buy a car I would strongly suggest you give Bergstrom Lexus of Appleton a visit.
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April 2023 by Paige Turner
Always treated so well. Let me use a private office to work while I wait. Stuart is so professional and polite.
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March 2023 by Jennifer Johnson
Loving ❤️ my new Lexus! Want to thank everyone at Bergstom Lexus in Appleton Wi, especially my sales man Joe for making this all possible. Have been driving my Lexus for a weak now, and it's truly amazing. Feel very safe in this vehicle and love all its ausome features. Very comfortale!
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March 2023 by Bradley Rollo
I had a topnotch experience at Bergstrom Lexus! My salesperson Al was absolutely great, from the first text inquiring about the car, to signing the papers, Al was extremely helpful. Five stars, would buy again!
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March 2023 by Leila Aliyeva
We’ve been customers of three Lexus centers in Wisconsin and the Bergstrom one is by far the best. The service is impeccable. Our service advisor Stewart is extremely helpful and makes every visit an enjoyable experience.
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March 2023 by Melva Stockwell
Best car buying experience ever, and we’ve owned many cars in the past 50 years!!!Thank you all so much!
