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December 2023 by Luke Fronczak
I deposited a check and was told verbally, and in writing that a portion of my check would be available to me next day. I was lied to, and all of my money is being withheld for over a week with zero explanation. Xmas ruined!!!
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August 2022 by Adam Hauge
Dan Werner, excellent bank representative was very hospitable and went over and beyond to satisfy my needs when the system was at fault. Great staff and people but a rough system at BMO made it frustrating!
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August 2022 by Kyle Morrison
ATM never allows deposit even though they advertise deposit at the ATM.
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September 2021 by janet krahenbuhl
Privacy Not Respected! UNPROFESSIONAL BRANCH MANAGER! Multiple times I've gone in this branch (Appleton College Ave) because they No Longer have a drive thru. They kept emailing me surveys, so I did one and told them of my experience of tellers speaking too loud and also asking inappropriate personal questions. In my survey I told them I was not comfortable with this and felt my privacy was breached. THEN I get a call from the BRANCH MANAGER and he scolded me for writing the survey and he said he told his teller to continue to ask customers inappropriate personal questions. NOT COOL TO SCOLD A CUSTOMER FOR PROVIDING CONSTRUCTIVE FEEDBACK ON THEIR EXPERIENCE. HE ACTED UNPROFESSIONALLY AND I WILL AVOID BMO BANKING BECAUSE OF IT.
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September 2021 by Lee Krahenbuhl
Incompetent, Rude and Disrespectful. From the Branch Manager to the Head Teller to the Incompetent Newbie this is definitely the Worst Example of An organization That is ROTTEN TO THE CORE.BE CAREFUL ABOUT ENTRUSTING YOUR MONEY WITH THESE PEOPLE AS NOT ONLY DO THEY NOT KNOW THERE JOBS...BUT THEY ARE RUDE AND WILL YELL AT YOU ACROSS THE BANK NO MATTER WHAT YOU WANT TO KEEP PRIVATE. COMPLETE AND UTTER BUFFOONERY.
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September 2021 by Lisa Miller
My deposit was $5 over and they wanted me to take the entire deposit back to take the $5 out and then bring it back in. so I walked out the front door and right back in the front door and gave him the deposit minus the $5 and then I was able to deposit this makes absolutely no sense ..
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September 2020 by Wisco Inferno
From out of network ATM fees to poor customer service, this bank has it all for the individual who craves frustration. Can’t wait til my loan is paid off and I can move to a local credit union. I was with a small community bank 10 years ago, that bank got absorbed by M&I, who got swallowed by Harris bank (things started going downhill at this point), then ultimately was bought by BMO who lacks any small town catering. They closed every bank they absorbed in Northeast WI outside of Green Bay and Appleton. My opinion is that the poor customer experiences will drive them to local credit unions and new local upstart banks again, until we repeat this all over again.
