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December 2023 by Zach Edlund
I had bought a pair of boots in Grand Rapids at boot barn, and within six months they started to fall apart. I live in Appleton, so I brought them to the Appleton boot barn and after some negotiation, the manager was able to get in contact with the Cody, James, boot dealer and refund The order. I got a gift card and was able to get some nice shirts and a jacket. Along with that order, I got a coupon and I wanted to pick up a hat so I went in the boot barn today. I was fumbling through the hats and Travis came over and helped me figure out exactly what size was right for me, and when they did not have the color in size, I was looking for in store he ordered it, along with dealing with several coupons and gift cards that are kind of a hassle. He happily helped me find exactly what I needed and was awesome to work with. I have had less than stellar experiences with other boot barn employees like the people I had to speak with before the manager made things right with my boots, but Travis changed my opinion on boot barn Appleton and I appreciate that about him. Thanks again Travis.
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November 2023 by Catherine Blum
Had a great shopping experience there! The girls were very helpful and knowledgeable. I will definitely be shopping there again.
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October 2023 by Caylee Sparks
So the staff was very helpful and friendly. My husband and I went in looking for a pair of boots for both of us for a wedding. We were so excited and my husband found a beautiful pair. When it was my turn to look unfortunately there was very little to pick from for my size, an 11. I was disappointed. Nothing cutesy or decorative for me. Kept glancing over at that smaller sizes that had everything I like. What a bummer.
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October 2023 by Logan F
Careless staff. People at Walmart are more helpful. They claim to not match nor take online coupons.
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September 2023 by Amanda Foley
Autumn was so helpful as we searched for the perfect boots to add to our collection. 10/10 would drive to come back to this location just for the service.
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September 2023 by Lizzie Wahl
Worst boot barn I’ve went to by far. The girls working here are very rude, stuck up, and will look you up and down. In addition, none of them asked if I needed any help while all they did was stand around (9/9/2023). If you want to go to a good boot barn where the workers actually take care of their customers, I’d recommend taking a trip to the Mall of America.
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August 2023 by Red RaiderRider
I was prepared to drop some decent coin on a pair of boots. Anywhere from $500 to $600. I found a pair I really liked and fit well for about $525.00. I went up to the counter and told them the brand and model. The clerk just stared at me. She then asked if I had a question or what my concern was. I said I want to buy them. She said ok, go grab them and bring them up then. I was confused. I asked her where the boxes are. She proceeds to tell me there are no boxes, the ones on the shelf are what you buy.Look. I get it. At a normal shoe store (at least you get a box there) it's typical for shoes to be tried on and sold, and nobody complains or thinks twice.I'm about to drop almost $600.00 on a pair of boots that have been tried on by 100 different people and then I don't even get the box the boots came in.No. Absolutely not!!! That's not how this works.I laughed and told the clerk that's never going to happen.I left and went to a local western shop about 5 miles away. They fitted me for a pair I liked and gave me a brand new pair in the box. Service and a smile.Boot barn, I don't buy used clothing and shoes. Especially when it comes to very expensive boots. Nice try! Won't be back!
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July 2023 by Taylor Whiteford
There clothes are terrible for women. It’s either way too short or buckle bunny style. And once you see something you like it turns out to be a crop top. And their women’s boots selection is terrible.
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July 2023 by Tashia Leisgang
Seven people clocked in and sitting around the checkout. Nobody greeted us. Then we spend $350 with a $30 reward because we shop often & they have the audacity to ask us who was helping us. Palm to forehead, not one single person helped us shop for our family of 5.
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July 2023 by Jolene Hitt
This Boot Barn might be pint-sized compared to its Texas siblings, but it still packs a punch of nostalgia. After 15 years in the South, it feels like a home away from home. The staff? As sweet as peach pie. The store layout? As neat as a pin. Just don't hold your breath for a Texas flag or star on the gear, they're as rare as hen's teeth around here. ???
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July 2023 by Jolene H.
I noticed that this Boot Barn is smaller compared to the ones I've seen in Texas, but it's still a delight to visit since I've missed it. And it's something you get used to going to after living in the South for the past 15 years. The workers are still pleasant and the store is well-arranged, just unfortunately won't find any texas flags or stars on their apparel that easily.
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May 2023 by Maxzeus
First walking in I was surprised on the size and amount of goods and different brands that they carry. Alot of the major players in the western, work industry. There is something here for everyone!! Came in looking for a cowboy boot and came to the right place! 100s of choices in every size you can think of!! My wife found alot of ladies outfits that fits the theme! Employees were super friendly and right there to answer any question you may have. The only thing was I wish they had more cowboy hats to choose from with higher end hats! I'm in the market for a higher end cowboy hat and couldn't find the style I wanted. I did end up getting a very nice comfortable pair of boots that were on clearance which is even better!! Will be back for more!
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May 2023 by Elijah Duerst
I got myself some clothes here and I love my clothes and I got my brother a pair of cowboy boots for his birthday he was the one that showed my your website and I saw that it was a store so that I live in Crivitz this was the nearest one so I got him cowboy boots for his birthday he loves his boots. Staff is super friendly and super helpful thank you guys
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April 2023 by Penny Midthun
Had a great experience! Found my boots for my son’s wedding in June and will be back to purchase boots for my three grandchildren that are in the wedding! It was so nice not to be hovered over! We were asked if we needed any assistance and were allowed to just browse! Autumn was very helpful at the checkout explained how I could save that day and in my future visits! Just so happened it was my birthday month so I saved even more! It’s a two hour drive for me but Will absolutely be making the trip again soon!
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April 2023 by Susan Smith
I absolutely loved Boot Barn!!! I felt like I died and went to Cowboy Heaven!!! There were rows and rows and more rows of cowboy boots and both men's and women's western apparel!!! They even carry Big and Tall!!! Located in Appleton in the old Burlington store building, so you know it's huge!!! Definitely coming back when I have more money!!!