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May 2024 by Katie V
Happy with my unit. Clean, dry, secure.
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August 2023 by Kay
Since this storage facility came under new ownership, we've had numerous issues. The building prevented us from getting our unit door open due to a poor seal, and the response time for helping us was slow- no one was able to come until the next day. Today, we tried to get to our unit, and the gate wouldn't open. When we contacted the company, they said it was broke, and suggested we hop the (8 foot +) fence to get what we needed out of our unit! Incredibly inconvenient and poor response time. We have been quite disappointed.**edit: I should note that the actual units are clean and dry, the paved surface of the facility is well maintained, and the only issue is if you're looking for a storage facility that guarantees 24 hour access, this isn't it.
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December 2022 by Theresa Grovogel-Schmal
I would have given 5 stars, but the last 3 times we have been there, the security gate was open. I'm not sure what is up with that.
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August 2021 by Stephanie Lewandowski
This is a first class storage solution!!! Very clean, excellent customer service and nice to work with. I would recommend them to anyone who needs extra storage. They helped make our move easy!!! Thank you for everything.
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October 2020 by Nicole Garland
I felt safe!
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November 2017 by Janelle Hietpas
Very impressed with the owners who actually live on property making our valuables more safe. The units are new and very well lit with convenient online payment. LOVE the location.
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November 2017 by pam gauerke
I love the fact that these are new and not previously used units. Very clean, reasonable rates, nice security fencing. Very well lit at night. Easy access from Richmond (hwy. 47). And owners are on premesis.
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November 2017 by Michele Decker
The customer service at Broadway Storage is exceptional and were very helpful & friendly as I picked out my storage unit. The online payment service & 24 hour access is very convenient! I highly recommend Broadway Storage!
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November 2017 by Glenn Greenley
Great people to deal with. Very friendly and the units are really clean and well maintained, with better rates than other places I've searched.
