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January 2024 by Bev Kaufman
Great individuals to deal with!
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August 2022 by Disraili G.
Went into this branch to pay my truck and setup a auto payment. Now they have no record of it? They have no idea who did it or nothing. My payment didn't go through and I had to wait on hold for like half hour to sort this out! Unacceptable customer service.
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May 2022 by Catherine Burk
Capital credit union has wonderful friendly staff that are always willing to help.
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February 2021 by Thomas Gregerson
Rude staff and will not do any transactions with people who aren't members. All I wanted was a roll of quarters lol
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December 2020 by Haylee Weaver
Friendly staff, always quick to get through the line, also very easy to figure out online banking!
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August 2020 by Kevin Locke
I called in regarding a slight issue with my account and I want everybody to know that the outstanding team connected to this bank resolved my issue in one day and everything worked out in mu favor, god bless the entire team of professionals who get it done at Capital Credit Union! you are all rockstars!
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February 2020 by Crystal Maciaga Ellenbecker
Jami Anderson at the WI ave location has been amazing to work with. Going above and beyond to help me through a mishap with my account. Communication on her end was great, did what she said she would do in a timely manner. I never leave reviews, however Jami impressed me enough to make me want to leave one. I appreciate all her help. I highly recommend working with her.
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February 2019 by Nick Day
Staff is always friendly and helpful with all my transactions! I have recommended Capital many times.
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July 2018 by Sean Moderson
Nothing but great experiences. Thank you.
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February 2018 by Crystal Galik
The worst experience I ever had with a bank/credit union. They think it's okay to pull money out of your account and notify you afterwards. The customer service is awful. Closed my account today.
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December 2017 by ozzymoto27
Long time member. I have always had a positive, friendly experience at all CCU branches.
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August 2017 by Jonas Quinn
The tellers at this location always treat me like a criminal suspect. I am a normal white male mid-twenties who dresses in casual business attire, not sure what always causes the suspicion or if this is how they treat everyone. I've never overdrawn my account and they always have substantial balances. I worked at a bank for a year when I was in high school and customer service was always #1. I have called before with simple requests you would expect of a Credit Union/Bank and have always been met with resistance and expectation that I will take care of it myself. I joined Capital over a year ago after leaving Chase which is the largest bank in the world however I was treated much better there. I will be closing my accounts and moving to a different credit union soon. The only positive I can say about CCU and why they get 2 * is their android app and website are very well made. Very intuitive and easy to navigate, much better than most of the other local credit unions.
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April 2016 by Jamil82 Mcgraw
Great service...friendly..very helpful
