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September 2022 by Kamer Kain
Knowing what I know now, I would have banked with this establishment or took a loan out with them. It seems like they just want to make a quick buck off of us..
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July 2022 by Aaliyah Rose
EDIT: They contacted me and the issue was resolved quickly, appreciate the time they took.Called about an overdraft fee ( I never do that because usually I get them because I forgot to transfer money so I just pay it because it’s my fault!) but this time I had efficient funds so I knew 100% that they made a mistake over-drafting me. The lady was very stand-offish and swore I deserved the overdraft fee.. for a 99cent charge that I had money in my account for. I feel like I’ve been robbed. Seriously disappointed. Not only that but she was extremely condescending while she spent two minutes trying to explain to me what “pending” meant…..
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October 2021 by monique hess
Called because of a few overdraft fees been banking with them for 2 years. The lady that helped me said that’s not a long time so that doesn’t make you a loyal customer. Not happy with the customer service also not happy with how they handle overdrafts and fees.
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April 2021 by TheDreamer509
Wonderful bank.People are really nice and willing to help you to the best of their knowledge.
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February 2021 by Sharon Sommers
Very helpful staff
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November 2020 by Michaela Norton
I haven't gone inside at all, but every time I call the people there are incredibly friendly and accommodating.
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August 2020 by SM W
This bank was great until I moved away. I called asking to close my account so they told me to write a letter to close the account. I followed their instructions, wrote a letter to close the account, then received a notice in the mail stating my account has been getting charged and is now at a negative balance and I'm being told I'll be reported to creditors, all over an account I was told would be closed post letter! Ridiculous! I sincerely hope they fix their process and correct this situation.
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November 2019 by charles duginski
I was a long time member of Community First. After my accountant, along with a couple other financially savvy people asked me why I let CFCU financial services people talk me into investing a rather large sum of my money the way they did (which only Community First benefited from), I decided to find a new credit union. I was very comfortable with that decision as I was never asked why, when I closed my accounts.
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October 2019 by jon li
I recently took out loan from this branch for my brothers funeral and throughout the entire process the service representative Mr. A. Lornson was so kind and patient with me. He made the whole process really smooth and easy for me. I'm very thankful for Mr. Lornson and his colleagues for sending me a condolences letter signed by everyone. During this difficult time for me and my family, being able to take a loan out smoothly has saved us a lot of time and stress.
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July 2019 by Vicki Strand
They are so helpful with all my banking needs.
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May 2019 by Zach Hoffmann
If I could give zero stars, I would. This goes out to Commie First as a whole. I have been banking there since a small child when my mother opened an account for me. Over the last few years, I had been scammed out of money (literally hundreds) by them "changing policies" and making changes to my account without notification to myself. Today was the last straw, as it happened again.
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February 2019 by john swanson
Terrible, it seems the larger they get the less customer focused they become. Absolutely would not recommend and if you are a business owner turn around and run and go to an actual bank that has a department that works with small businesses. We've been going here for 10 yrs, should have left 9 yrs ago.
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August 2018 by David Slavo
Friendly people and great service
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July 2018 by Shaunna Reed
I absolutely love my bank. Nothing could ever get me to switch.
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May 2018 by Kyler Adams
Great place to store your cash.
