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December 2023 by Brandon Hursh
The room was really nice, but the whirlpool didn't work. That was the whole reason we stayed here in the first place. Upon checking out, I was told that 2 of their 3 in-room whirlpools didn't work. Those should be tested prior to arrival and guests should be informed. We were not happy. I was also told that the manager would contact me about it. That didn't happen. I can only imagine it's because either they forgot, or they thought it wasn't as important since our room was practically free due to my points. I mean, that's how the lady at the front desk acted when we checked out. She didn't say it outright, but she made it pretty clear that it shouldn't be a big deal to us because the stay was nearly free. However, it was big deal to us as the whirlpool holds a large amount of sentimental significance for my wife and I. Enough that if I had known it wasn't going to work, I would've given up the free night and shelled out the money to stay somewhere else with one that worked. We were really looking forward to that whirlpool and it kinda dampered our visit. Especially since this was for my wife's birthday. I didn't want to leave a 3-star review, so I waited to post this hoping that maybe the manager might get back to me, but it's been 5 days now. I don't think that's going to happen. Anyway, the moral is, be careful of the whirlpool suites here. If that's what you're after, you might want to call ahead to make sure they work before you check-in
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December 2023 by Jimmy F
Nice hotel but the night time workers do not want to do anything!!! Never see anyone till first shift comes in!!! Can’t get coffee till 1st shift comes in and when you have to go to work at 5am you will have to go to a store to get coffee!!!! The other workers are great!!!Rooms: Rooms are very nice!!!
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September 2023 by Anita Horkman
Only 4 stars because TV service was not available ? However they did give us a discount for the inconvenience. So 5 stars!
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September 2023 by Jody Bieniewicz
This hotel is hands down one of the most decent hotels I've stayed at!Rooms: The King suite had a mini fridge, microwave, and coffee maker in the kitchen area. Nice desk with living room space and two tv's in this room. The bathroom is a good size for the room. A large mirror in the bedroom. Space to hang up clothes. Iron and iron board in the room, hair dryer in the bathroom. They provide shampoo, conditioner, body wash, body wash.Safety: Felt like home away from home. Safety was not an issue here.Noteworthy details: Breakfast provided in morning. Pool open 6am to 12am. Clean and nice!
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September 2023 by AG Lopez
This was the oasis we needed from the 5 hour drive that should have been a simple 2 hour trip from Racine.Appearance-this place looked so fresh. Exterior lawn furniture and well maintained grounds.Front desk-the woman tried me like royalty. We were in town to meet and pick up my daughter and her 2 small kids for the holiday weekend.The pool and hot tub was perfect for our relaxation. Facilities open till midnight?Breakfast-real jellies ? A simple but provided pleasure. We fly out of Appleton often and this will be our facility that pampers us.Rooms: Doors that are actually easy to open. Comfortable bed.Nearby activities: Shopping mall
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September 2023 by Simon Prosser
Enjoyed a 1 night stay here before a Packer game. Good location if you can't find a room in Green Bay. Rooms are reasonable, clean and functional. Ride to Green Bay is quick and easy. Surrounded by restaurants and shops if needed. Would recommend.
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August 2023 by Hans Hoffman
Very clean rooms. Breakfast was average. Staff was excellent. The young lady at the front desk was awesome. Polite, very welcoming and easy to talk to. Right off the freeway, very convenient.
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August 2023 by William Boronat 2018
11:30 PM candy machine would not take my dollars or the credit card I had I went to the front desk and there was a young lady name Rachel ! I told her the candy machine and the soda machine will not take my dollars. She traded my dollars for Fresh New Dollars Walk to the candy machine and soda machine and put my money into the machine and got me what I needed and wanted food. !!Rachel went out of her way to help me never in any hotel that I have at the front desk employee would do that ? / Rachel went out of her way to help out a person. She never knew best front desk person I’ve ever seen in my life and I stay in hotels every weekend due to my job. I will be staying there from now on every week and then I’m in Wisconsin. Thank you, Rachel. !! For going above and beyond your job !! I see her in the future running that hotel. I wish they had more people like that. In today’s hotels thank you Rachel and God bless you, William.Food & drinks: The best hot breakfast, tasty fresh, and a variety of everything included with the room
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August 2023 by Sean Fleming
Very friendly & helpful staff. Updated rooms are cozy, clean and stocked as expected. Excellent breakfast selection including vegetarian & vegan options. I’ll be back soon, thanks!
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August 2023 by tj quandt
Had room booked over month in advanced and they said they let sombody else book it and then put us in a one bed room with 4 kids 2 adults and still messed reservations up for following nite a double charged worst service
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July 2023 by Virginia Lynde
Fabulous room. Spacious bathroom. They have a pool and a hot tub. Pool opens at 6:00 a.m. closes at 10:00 p.m. Continental breakfast which had egg sausage biscuits gravy waffles fruit. Two queen beds. Wonderful people. Within walking distance restaurants and gas station. Highly recommend.
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July 2023 by Kia
At check-in, we ran into an issue with our room being downgraded without being notified since we booked through Priceline. Shema checked us in and was the sweetest person ever! She helped resolve the issue with Priceline and was so kind and accommodating. We enjoyed the hospitality and our stay so much that when we decided to stay for another night, we chose to book with Country Inn & Suites again. Both times the rooms were also very clean. We will continue to book here whenever we visit family, especially as long as Shema works here!
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June 2023 by tony Rozo
It's a nice little hotel with decent rooms and a hot breakfast. The price seemed higher than average after their "taxes and fees," though.
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June 2023 by Megan Stahl
Very friendly and accommodating staff. Clean building and close to a lot of things one would need while away from home. Would definitely stay here again.Rooms: Clean and organized rooms.Walkability: Could walk to Kwik Trip and the mall.Food & drinks: Plenty of breakfast options. Even a few for gluten and dairy free patrons!
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June 2023 by MajikMan747
These folks take hospitality to a new height. They are some of the nicest people you will ever meet. My wife & I spent 3 days with them. What a relaxing & enjoyable vacation. Thank you to all who had a hand in our fantastic stay & we'll see you again soon!!
