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November 2021 by Jake Viaene
I needed a new vehicle, but wasn't entirely sure of what I wanted. I talked to the sales manager, Brandon, at Cousineau Cars and after going over a few different options, and what my needs were, he finally recommended a Subaru Impreza on their lot. It turned out that was the perfect fit for me! They had a great deal on the vehicle and made the buying process quick and painless. I'll definitely recommend anyone to check out Cousineau, and talk to Brandon, if they need a new ride!
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July 2021 by Patrice Hampton-Steward
Corey was AWESOME n very patient with us. Their team is well put together n makes ur car buying experience a piece of cake. Reassuring you that standing behind their work. Great looking vehivhles
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June 2021 by Kristina J.
I have worked with Cousineau Auto a few different times and each time I have had a great experience. The staff was friendly and they were able to meet my needs each time. I also enjoyed the two furry friends that greeted me and welcomed me each visit!
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July 2020 by Tom Protzman
tom protzman ive had great serivce there great poeple to work with .
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June 2020 by Desiree Schultz
Very polite and not pushy like other car salesmen. We had a good experience with buying a car and am very satisfied. We plan on coming back for future purchases!
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February 2020 by Taylor Jane
As a first time care buyer, I was incredibly overwhelmed and nervous. Brandon helped me build a list of must-haves then set me up with some great vehicle options from there. He helped me understand the process so I was able to make a confident purchase. I love the decision I made to buy from Cousineau and weeks later I’m still in shock to call this vehicle mine!
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October 2019 by Danny Maul
Me and my wife Dawn are vary pleased with are car we bought, our interaction with Brandon was vary nice, he was vary informative about the cars history and worked with us on any issue we brought up. If needed we would look with him first.
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August 2019 by J Anderson
Buying from Cousineau turned out to be a huge fraud. They have no problem cheating you if they think there is a way to succeed in doing so.
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August 2019 by J A.
Buying from Cousineau turned out to be a huge fraud. They have no problem cheating you if they think there is a way to succeed in doing so. My wife and I bought what was promised to us to be a clean titled vehicle from them at full retail price just to find out later is was a salvage. We offered to settle with them for the difference between a clean and salvaged vehicle, but they refused saying it was our fault for not knowing what we were doing. This is the level of honesty and integrity you can expect from Brandon, and Bill at Cousineau cars. I would Highly recommend that you buy from a reputable dealer, and steer clear of these cheats. They have no problem looking you in the eye, smiling, and shaking your hand as they steal your money. The long story:My wife and I purchased a vehicle from Cousineau early in 2019. We were told by Brandon that there was slight front end damage that they (Cousineau) had repaired. He told us that the title was clear and after Cousineau had completed the repairs it was brought to a certified Nissan dealer and fully inspected. We were assured the remaining factory warranty was fully intact and the vehicle was 100%. After waiting a few weeks for the title to transfer to MN we received a letter from the DMV stating that the vehicle was a salvage and needed to be inspected before the title would be granted to us. We brought my vehicle to a local Nissan dealer and asked them about any history and remaining factory warranty. We were told by Nissan that the vehicle had no remaining warranty because it was totaled the year before. We called Brandon to ask about all this and was told that Cousineau was not responsible for knowing the laws in every state that is not Wisconsin (were Cousineau is based). We were told that this was our problem not theirs. At this point Brandon handed this mess off to Bill Cousineau the owner. We told Bill that the MN DMV would change the status of the title if the Insurance company which sold Cousineau the vehicle stated that this vehicle was NOT a salvage. After many weeks of asking Bill if there was any progress he supplied me with a letter from the insurance company stating that the vehicle was indeed totaled with over 70% of the vehicles value in repair costs. We contacted the Wisconsin DMV and explain the situation to them. They said that the title SHOULD have been branded as a salvage and could not explain how this had not happened. Bill, claimed that he had no way of knowing that the vehicle was a salvage because the title was clear. Obviously he knew full well exactly what he was doing. He was aware that the title was unbranded but should have been based on the information from the insurance company when he bought the vehicle from them. The insurance company clearly stated the amount of damage when the vehicle was sold to him. Cousineau, used this mistake as an opportunity to sell a salvage vehicle at full price, and if caught in the scheme they have an out saying, " We didn't know it was a salvage"On top of this. Cousineau does very poor work in preparing to sell a vehicle. They replaced the front brakes but left the rear brakes nearly out of pad. Also, they did not charge the AC system. Being that we bought the vehicle in the winter we have no way of knowing the AC did not work until summer. Anyway they can squeeze a dollar out of the customer they will. This is what you can expect from Bill Cousineau and his ilk. I fully expect to see a reply from him to this review. See for yourself if his response has an ounce of sincerity, or nothing but empty excuses.
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June 2019 by Virginia Wilson
Thank you so much for my new Town & Country. It was fast, convenient and most of all comfortable. I did not feel pressured into buying anything. All my questions were answered. Brandon was wonderful to work with!!
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April 2019 by Rachel W.
Omg! I have never been so horrified walking into a business as I was today! This place is plain nasty! On the showroom floor was a large pile of dog feces and the guy over in the parts department was picking his nose with his finger so far up his nasal cavity I am sure he was scratching his brain!
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October 2018 by Goku P.
If I could give negative stars, I would. This entire company is a bunch of fuckups and idiots. Bought a used transmission, doesn't shift. They claim it was tested offered replacement we agreed on mileage range. They sent replacement that had twice the miles we had agreed upon with no refund. We sent back both transmissions. They messed up their paperwork and we still haven't been refunded. The sales person, Jeff continuously hangs up phone when asking for supervisor or manager. This place is a joke.
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September 2018 by Susan Williams
I contacted Brandon at Cousineau Cars in Appleton Wi hoping to find a safe and affordable vehicle for my daughter and granddaughter. He explained the title situation and the types of vehicles they sell. He held nothing back. We found a wonderful car with low mileage for more than $4000 less than any dealer up north PLUS they stand by their cars with a 12 mo/12000mi warranty!!! We had a small air conditioning issue the day we got it home and Brandon and the Service manager made it right with 0 out of pocket!!!What a deal! I would highly recommend Cousineau Cars for all of your pre owned vehicle needs. Go see Brandon and he will hook you up!!! Service there is beyond great!!!
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September 2018 by Pete Hartl
Best car buying experience I've ever been involved with. Brandon was amazing to work with. He was laid back and easy going, but that doesn't mean he was complacent. When my credit union wouldn't approve my loan, he secured financing through another lender. I will definitely buy from Cousineau Cars again.
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March 2018 by David Swanson
See Brandon Wilder. Great guy
