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February 2024 by Jason Lind
Very friendly staff
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January 2024 by Jonny Farr
Angela is the branch manager at the covantage off Ridgeview in Appleton. She is honest and made sure everything went smooth. Their computers were running a little slow so she stayed late after hours to complete opening another business account for me. The entire team she has at that location is phenomenal. They are all welcoming and make me feel important. Never have an issue with any transactions, they work together and you can tell they are a good team.
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May 2023 by Joseph VanDensen
Go see Stacy L. At this location for all of your loan needs!Fast, friendly, accountable, and reliable service! Stacy even went above and beyond to assist with a question on a completely unrelated topic and again her expertise was on full display!Other institutions and their employees tend to be clueless-make the safe choice and go see Stacy at ConVantage in Appleton, Today!
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March 2023 by C P
My husband has banked with Covantage since he was 18 years old and has always had a job and had his checks direct deposited, for 15 years! When we started dating about five years ago he tried to get a $500 loan and they wouldn’t give him one without a co-signer (credit was 700, no collections, nothing bad on his credit).A few years later he was approved for a consolidation loan for $4,000 and used his vehicle as collateral. He has never been late with this loan the three years he has been paying on it. He has decent credit still, nothing in collections, 100% paying history. Today he tried to refinance the consolidation loan to add only $1,300 and asked that they would release the title of our car. They told him no to refinancing without a co-signer. They also refused to allow my income to be included to the refinance application even though we are married.. and due to our car no longer running they would only release the title IF he gave them the check for junking the car and showed proof with a receipt. They also had to rewrite the loan and EXTENDED it due to increasing his interest. Safe to say as soon as we are able to we will be paying off the loan and closing his account with covantage for good! So sad, he has been with with them for so long.
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March 2023 by Kelly Puckett
Good friendly people an good banking
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August 2022 by Jow joben
Best Credit Union in Wisconsin - Voted #1 by Forbes
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May 2022 by Timothy
I've been banking with this credit union for a few years now and my experience has always been positive. Friendly, helpful, and courteous representatives, and quick drive through times. I can do a majority of my banking through their phone app, a convivence that I love, and they maintain good location (Open) hours. The building is also always very clean and welcoming. I've had different credit unions and banks through the years, CoVantage is the best that I have found so far.
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March 2022 by Nichole Geldreich
I wish I could give them 0 stars. They will take money from you with no explanation and keep adding on extra money each month. If you try to get to the bottom of the issue you will speak to multiple employees. All who tell you its taken care of. Until the next month when they call asking for more money on top of your loan. Never go through them. You can find better rates and much better customer service just about anywhere else. I'm looking at you Kristen.
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February 2022 by Blaine Russ
I couldn’t be happier with a credit union.
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January 2022 by Rhees Keezer
If you talk to a loan officer, do not talk to Lisa. She is very rude, and unprofessional. Yes she did give me the answers that I needed, but she made it sound like I was more of a burden to her than anything. Needless to say as soon as I pay off my loan, I will be changing banks! Find a new profession if you don't like your current one!
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September 2021 by koby tamke
Very very slow. Get more people to work on Saturday! Last time I was there it seemed like one person working and 10+ customers. I feel bad for the gal that had to deal with that. When I’ve gone to make a payment for my loan I sat in the drive thru for at least 15min (even when there’s no line) People have things to do and places to go, taking 15min to take a payment is ridiculous. They only need to get some computers by the drive thru window. Besides that everyone is very kind and helpful.
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September 2021 by Suolaraketti
Steer clear of this organization. They have no standard operating procedure and will change them at any given time. By far the worst organization I have ever banked with and will be closing my account out with them as soon as possible.Update on this review: I also recalled in and went back through their whole call system (because you can't just connect to the branch) and I called in at the Neenah branch. They were able to assist me with what the Appleton branch said they couldn't. This is not a good thing, this is just to highlight how no one at this business has any standard operating procedures that they are following. It is not only inconveintnet for members here but it is also a potential issue with security. I would really think about your financial security, personal information, and more when you are looking for a place to do business and they obviously do not care about their members ease of use with their accounts, or their security. If I could rate zero stars from this experience I would.
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August 2021 by whatisofdsk
Steer clear of this organization. They have no standard operating procedure and will change them at any given time. By far the worst organization I have ever banked with and will be closing my account out with them as soon as possible.Update on this review: I also recalled in and went back through their whole call system (because you can't just connect to the branch) and I called in at the Neenah branch. They were able to assist me with what the Appleton branch said they couldn't. This is not a good thing, this is just to highlight how no one at this business has any standard operating procedures that they are following. It is not only inconveintnet for members here but it is also a potential issue with security. I would really think about your financial security, personal information, and more when you are looking for a place to do business and they obviously do not care about their members ease of use with their accounts, or their security. If I could rate zero stars from this experience I would.
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March 2021 by Dawn Meyer
My Harley-Davidson loan is through CoVantage. I'd never heard of them before. They had the lowest rates out there. Credit unions are the best! Love their payoff letters, too. Let's me know I'm on track to paying my ride off 2yrs early!!
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March 2021 by Jen Kussmann
I have banked with Covantage for over 20 years now. Moved to Appleton 14 years ago and couldn't find a bank I liked or that could give me better rates,, so I stuck with them. I am extremely happy they have branches in the Fox Valley now!
