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January 2024 by Deb Smith
Garbage rx in every way. High prices, utterly fatuous arrogant parasites at the window and in the store.Everyone in our circle of friends and neighbors hates these people with a passion and has switched to Smith or Walgreens.When medical professionals and learned patients refer to corrupt big pharma, this disgusting corporate rx is EXACTLY what they're talking about.I worked for KCNS, Freed's Omnicare as an rx tech, in med records and as an IT lead. And Home Care Pharmacy in Kansas City as a med records lead. My fiance was a clinical systems data administrator and IT support pro for OC.We understand pharmacy administration well. CVS is rotten to the core. Grade: F.
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January 2024 by Thomas Schleich
Randomly started refusing insurance for a life altering prescription. "Oh but we sent you an email" isn't an acceptable answer.
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December 2023 by Mackenzie L
They do not tell you when a prescription medication can actually be found over the counter for much cheaper and your insurance doesn’t cover the medication, so you end up paying twice as much. Then when you find out yourself, even if it is unopened, they would return it. Try to care about the people and give a little effort.
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December 2023 by Devin Michel-Klug
Pharmacy is short tempered and unkind. Dont expect good service.
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November 2023 by Rebecca Brumbeloe
Terrible customer service. Profiles people who are just shopping. Amy Lynn (blond manager) likes to harass her customers on a regular basis.
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November 2023 by Z
This place is horrible. Rudest employees I’ve ever dealt with at a business for no reason at all. Closed for an hour during lunch. Will be notifying corporate. All the workers are in there chit chatting but could not help me “because they were on lunch” laughing with each other. I will be moving all our family’s businesses somewhere else. Hate to distract these women from their jokes and fun while at work when people need there prescriptions. The lady was rude as well.
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October 2023 by Lynne Pitts
Dr called in two Rx, staff only filled one. They said the other was on a high cost hold, the cost was $10., the one they filled was $12. Clerk got mad and very rude when I asked why they were both filled since they were called in together. Called manager and she never got back to me.
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September 2023 by Dustin
This CVS location is awful. They deactivated my wife’s insurance and claimed that a medication, one that I picked up for myself, which was covered by our insurance, from the Target/CVS on Kensington a day prior (and that they were out of stock of for my wife and had the prescription transferred because they had stock on Oneida Street) wasn’t covered by our insurance. They were rude and short with my wife and gave her the run around stating they didn’t have stock of the drug and then after some holding that they did actually have stock, but it would be $400+ dollars and facetiously asked “Would you like to pick it up at that price?” Instead of the normal $15 dollars… we will be avoiding this location going forward, really sucks that during medication shortages that you have to get the run around and jump through hoops to get the medications you need only to be treated like you’re the problem.
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September 2023 by L Kenzie
Jennifer in the pharmacy was awesome. She was able to get my prescription filled asap!!!
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August 2023 by Tonie M.
Friendlier service Telephone representative was very knowledgeable of services for Pharmacy department.
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July 2023 by Philip Yazbak
It's a CVS. They had our shampoo, fiber, and the typical cosmetics we needed. No particularly clean but it did the job.
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July 2023 by Jill Peachy
never had prescriptions ready. Doctor calls them in & I come in days later to them not being filled with no explanation. Staff are generally abrupt & not helpful
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July 2023 by Karen Marek
Not friendly staff they ignore you when you want to use the clerk checkout. Guess they hope you will go to their self check outs which i ended up doing. People in the pharmacy totally ignored me. Would of been nice if they said I will be with you shortly but no pure silence. They are also very expensive. I prefer Walgreens friendlier staff.
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June 2023 by Joe B.
I stopped in to pick up a prescription for amoxicillin for my grand son. Pharmacist showed me two bottles of amoxicillin and then the checkout person handed me two bags. When I got home, I noticed that one bag had the two bottles of amoxicillin in it, and the other bag was a completely different prescription that I didn't ask for. I asked my son-in-law about the second prescription and he said the doctor cancelled that one, since my grandson didn't need it anymore. I tried to return it and was rudely told they could not refund my money for the second prescription that I didn't ask for. Walgreens would have handled this situation much better.
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May 2023 by Deb Kelpinski
Prompt, helpful, less Wait time than other Pharmacies.
