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October 2023 by LAURIE BONNIN
Stop taking your clocks to him. Under BBB it is listed Closed Business. He can't remember who's clocks is who's. Take parts off people clocks to try to fix other clocks. Give's your clock to other people. When you call, will tell you -- will have it done in a week. He's not sure what clock is yours. He is 80yr old with the start of Dementia. So don't call. Just show up and get what's left of your clocks back. Going to small claims court will not help. You will win, but not get the clock back. Because he doesn't know what clock is yours.
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October 2023 by Kim Delasrt
Dar had our clock for a year and half, our clock was not fixed and other components on the movement were damaged. We picked up clock to take it to another clock company, (just clocks in wisconsin rapids). The clock he gave to us was Not our clock.. he had a hard time knowing what clock was our clock. He can probably (clean and transport clock). As for fixing a clock!?! IT WAS A LONG JOURNEY..
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August 2023 by Tara Morris
Dar and his grandson came all the way out to Sturgeon Bay (twice!!) to fix a Grandfather clock that no on else would touch. His kindness and dedication to his craft are amazing. We are eternally grateful for his help and kindness ❤️
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May 2023 by Linda Weiher
My husband has 40 years in the clock repair business. Today will be the 3rd clock we have repaired the Dar has taken to his house to work on, kept for a year, took parts out, didn't put back together and then have back to the customer having the audacity to then charge them!My husband went to school for watch and clock repair. He has some of the best teachers and mentors for over 30 of his learning years. He can not be sorrier that people are treated this way by an obvious hack. This guy has even kept peoples heirlooms saying he has hundreds of clocks in his basement he simply can't find their clock.I'm not here to advertise or say we are better than anyone else. I'm here to warn anyone who thinks of using this business. Just don't do it!!There are good repair places out there. He is not one.We live in the Wisconsin Rapids area and also do house calls.
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October 2022 by Jaime Rosandick
Dar helped us move and maintain a Grandmother clock that we were gifted from someone moving over seas. The clock never worked properly for the previous owners, but he got it working in tip top shape. It only took a little over an hour to move and get the clock working. He taught us a ton about the clock, and was very nice to talk to in general. A few weeks after his service he followed up with a call to ensure everything was working properly. I would highly recommend his services.
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September 2022 by Karl Reynolds
They came to my house and took all the innards from my grandfather clock and never heard from them. It’s been over a year now. Any time I call, either I get no answer and no call back and the one time I talked to someone, they said they don’t know where my stuff is
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September 2022 by Steven P
Very knowledgeable. Click came back working and in great shape. Highly recommend!!
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September 2022 by Steven P
Very knowledgeable. Click came back working and in great shape. Highly recommend!!
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June 2022 by Cheri Brunner
I had Dar fix my mom's grandfather clock I inherited. He came out within a day and had to take it back to the shop because some parts were missing. He had it back to me along with another clock I sent to fix in a week! Service was fast and he taught me alot about grandfather clocks. I highly recommend him and I'm glad I didn't have to bring the clock in myself as I knew nothing about how to take it apart (other clock places don't come to the house).
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December 2020 by Dawn W
Dars Clock Shop September 2018 I had called DARS clock shop in Appleton Wisconsin to come and check my mother's grandfather clock to see if it could be repaired. Upon showing up promptly Dar told my mother and I yes he could fix our grandfather clock. He then promised my mother he'd have it back for Christmas 2018. After not hearing from him a week before Christmas I had called Dar told me he was still working on the clock he had to order parts and it wouldn't be done in time for Christmas. Okay no problem I said. My mother passed away February 2019 without getting to hear her clock chime again ?? it is now Christmas 2020 and still no clock ?? after a hundred phone calls to him and him promising to get it back at this time or that time I'm at my wit's end with this guy. A phone call today and him promising that he will have the grandfather clock back to me by the end of next week well we'll see next step the better business bureau and or Court I'm done playing games I shouldn't have let it go on this long.
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October 2019 by Rod M
In January of 2019, I called Dar’s Clock Service, LLC and asked Dar to see if he could stop by and service two of my grandfather clocks. Within a couple of days, he came over and cleaned and oiled one of my clocks. The second clock had been recently acquired on Craigslist, and he said he would have to take it back to the shop as the cable for winding the clock was not moving freely. I would occasionally call to see how the repair was coming along. I would receive an excuse and a promise when I talked with Dar. After nine months I decided that it was time to come up with another plan. I went over and picked up my clock which was still packaged exactly as it was when Dar took it from my house. If I had a clock that needed servicing, I would not hesitate to call Dar. I would not allow him to take the clock to his shop, I would either find somebody else to fix it, or get rid of the clock. I feel that if Dar wishes to continue servicing clocks, then problems like this would be avoided by being more communicative with his customers. Given the state of clock repair, clock owners may wish to consider learning how to clean and oil their own clocks.
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July 2019 by Kathryn Verkuilen
Dar and his grandson have been wonderful to work with. Very professional!
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October 2015 by Gary Gruen
Not very professional. Will not be back. Repairs did not last. Should have read the "BBB Business Review" complaints on this place first. I would not be here now.
