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February 2024 by Sheila Gruber
I was under a lot of stress with being told the car I just bought from Carvana had bad tires. I brought it to Firestone and they told me my tires were bald and had dry rot; my oil was bad and coolant was low and needed to be flushed. I'm sorry I don't remember the girl's name who helped me get Carvana to pay for everything. This was such a huge relief.. If they wouldnt have paid I would have returned the car- which then I'd be without a car. I so greatly appreciate her help! All the people I had contact with were very nice and helpful. I truthfully left there with a huge weight off my shoulders.
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February 2024 by Paul Astromovich
Everyone seemed very professional! I was very impressed with the knowledge they had concerning my car especially how old my car is within 30 minutes they knew exactly what the issue was that made me feel very comfortable leaving my car with professionals such as these guys thank you very much to everyone there I appreciate you !!!!
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January 2024 by Jacci O.
An amazing experience from start to finish. Have Sunday appointments available, which was helpful with a college kid home for the weekend. Listened to concerns, maintained a constant line of communication and provided a resolution in a very timely manner.
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January 2024 by Jon Ackerman
employees where honest and good at what they do. will come back and will also send family there. hard to find honest people now a days.
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January 2024 by Sandy Van Domelen
Always great service. I know I can count on the people to give my vehicle great service.
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January 2024 by Sara Campana
Flexible with timing, took care of all my issues. We've used Firestone in Appleton for over 15 years and have had great service there.
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November 2023 by Craig McDougal
I have gone back to these guys over and over for tires. Whether I send my wife in or go in myself, they have always given us an honest answer and good service. This is the first place I take my car in Appleton, WI.
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July 2023 by Eric Syvrud
I just picked up my car from getting an alignment to notice my sd card was stolen out of my dash cam, a giant scratch down my driver side window tint and they ripped the top of my inside door handle off, never going here again, just filed a police report.Service: Wheel alignment
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July 2023 by Alex Timler
My go to place in Appleton for anything automotive related. Had a nail in my tire and they fixed my problem. Needed new tires and they recommended a great tire, and were reasonably priced. Thank you!Services: Tires
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June 2023 by Paige Vissers
I've gone here several times. Everyone is always so nice. They have great prices and are always willing to go the extra mile. They also work hard to see if they can get things covered under my warranty which is super appreciated :) Overall every time I've been here it's a great experience.
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April 2023 by Amanda D
Very disappointed. Had my struts replaced here two months ago and they did not work properly. The "new" after market struts were completely shot when I went to my dealership to have an inspection. Ended up having to buy new struts for a second time. Also Firestone told me that my brakes were still good and didn't need replacement. My dealership took an entire video of the car's brakes and rotors, both front end were worn and rusted out. I've been to firestone 3 times about my brakes and being told each time they were fine. This is not okay.
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April 2023 by Craig Key
Scheduled alignment for 2:30 on Sunday. They cancelled 1 hour before the appointment. Scheduled appointment for next day at 2. Get there at 1:45 and he says my appointment is at 2:30. Showed him the appointment in my calendar, said I could put any time in my calendar (basically calling me a liar). Pulled up the actual confirmation email and he (store manager, Jacob Friend) just stares at me and says he’ll get me in when he can. Wasted a half day of work and 60 mile round trip.
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March 2023 by Nischal Thapa
I paid $80 to have my headlight bulb changed, but it was still out after I paid and was ready to leave. They apologized and provided a new bulb, which we changed together in the parking lot. It took only 2 minutes (I had already paid $60+ for labor). No equipment was used to change the bulb. Nothing had to be taken out or anything.Positive: This was my first time changing the headlight bulb, and I learned how to do it on the driver's side.Negative: I paid $60 on labor and had to do it myself.However, I believe the passenger side to be more complicated. I am open to feedback and willing to update my review if necessary. May be $80 was justified. If you believe so, please ignore my review.I wish Discount Tires provided this service too. They are so nice.
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March 2023 by Aaron Kobes
Jacob, Forest, the whole crew is awesome, respectful, and make you feel at home. If you want to visit one of the best service providers in the valley for your daily driver, visit Firestone on College ave.Service: Brake service & repair
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March 2023 by Mathew Shaw
Fantastic staff, very good at their jobs was able to find problem on my
