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June 2025 by Nacho Zen
Jason and Courtney were amazing! So happy to sign up for the membership and saved a ton on my purchase! I will come back here for not only that amazing customer service but also the savings! Thank you both!
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March 2024 by Hunter Nett
Awesome Customer Service!!!
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March 2024 by Steven Jagodzinski
Very poor customer service from female employee. Told me they didn't sell the product I was looking for, then when I found it on the shelf she told me the product was expired and refused to sell to me. I asked her for her name so I could let her manager know I was disappointed with her customer service and she threatened to call the police on me. I contacted GNC and reported the situation to them. No issues with GNC, just the employee at this specific location.
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March 2024 by CARL Hardtke
After I talked to a weight lifting coach I went to this store and was greeted by Jenny, who recommended all the same supplements that the coach did and gave me some really good advice. I would highly recommend this store.
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October 2023 by Nikole Banta
Was not open at 11 AM. Hours of operation on the door and online say 10AM-7PM. This is frustrating! (This was my initial 1 star review).- After speaking with Albert at the mall location, my compassion set in. The reason they are closed a lot (and cannot update their hours of operation) is because of an emergency medical situation and Google isn’t allowing them to update the hours they are open. With this review, I am asking all that plan to write a negative review to do your best to have an open heart and shop at the one in the mall in the meantime. You will be provided exceptional service, and at the end of the day the stores are not too far from each other. My small issue of them not being open has been incredibly minimized by knowing that hard times are inevitable and can sometimes affect business in a negative way. Sending the manager at Van Roy lots of love and sending healing, positive vibes your way! Hoping for a speedy recovery! My heart is with you.My past experiences at this specific store have been phenomenal and the staff is incredibly helpful. Whichever store I stop by has always depended on which side of town I’m currently on for specific things.
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October 2023 by Carissa I.
Well maybe I would be able to make a review if this store was ever open?! Never open during business hours, no posting of alternate times. Save your money & go somewhere else.
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October 2023 by Nik Banta
Was not open at 11 AM. Hours of operation on the door and online say 10AM-7PM. This is frustrating! (This was my initial 1 star review).
- After speaking with Albert at the mall location, my compassion set in. The reason they are closed a lot (and cannot update their hours of operation) is because of an emergency medical situation and Google isn’t allowing them to update the hours they are open. With this review, I am asking all that plan to write a negative review to do your best to have an open heart and shop at the one in the mall in the meantime. You will be provided exceptional service, and at the end of the day the stores are not too far from each other. My small issue of them not being open has been incredibly minimized by knowing that hard times are inevitable and can sometimes affect business in a negative way. Sending the manager at Van Roy lots of love and sending healing, positive vibes your way! Hoping for a speedy recovery! My heart is with you.
My past experiences at this specific store have been phenomenal and the staff is incredibly helpful. Whichever store I stop by has always depended on which side of town I’m currently on for specific things.
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October 2023 by Jess
This store is never open during the hours posted on the door. Today they should be open until 6 based on the sheet, it’s 2:44 and they are closed. We have tried coming here so many times and always have to go to the mall instead. Hire more staff or change your hours to when you will actually staff the store.
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September 2023 by R.P.E.
I’m not sure what GNC’s business motto is, but it’s not working when they’re not operating during posted business hours. I understand employee retention is a problem for some small businesses that don’t pay well, but then put a sign on your door, at least explaining that you have limited hours due to this. (Other businesses do this as well, it’s common courtesy to the customer.) When I arrived, they were closed during hours they said they were open, and then I went directly to GNC’s competition at ‘Supps’ one mile away. It’s pretty obvious that GNC is likely on its way out, given the other reviews are also mentioning they were closed when customers were attempting to do business during posted hours.To the Appleton GNC, fix your hours, or be more courteous to customers in the future that were willing to give you business, but now are directly supporting your competition. Not a good look.
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September 2023 by Jay Wall
I just went to this location to them being closed during the posted hours. This is the second time I tried to go and they were closed.
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September 2023 by Kymberly Carlson
Came during business hours and not open. Read reviews and this seems to be a thing for them. That really sucks
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July 2023 by Ryan
No longer open, or at least not consistently open during posted business hours.
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May 2023 by Grant Vollrath
The food is tasty. It is a mark of independence and freedom to walk in and out of this place eating a protein bar (even if the bar was unhealthy).I had a problem with the emails (and the unsubscribe link not working), but they emailed me back, so I am hoping that fixes things.
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February 2023 by adam jones
Even-though I live on the other side of town, I prefer to come to this GNC because I like to avoid the mall. Although the last 4 times i've come, its been closed.. noon, 2pm, 4pm.. no signs up as to why, just a locked door, what a waste of time.
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February 2023 by Mary A
Came here twice now, once at 6pm and just now at 9:30... Hours are 9-7 online yet not actually open? Frustrating to make the trip twice and called with no one answering
