H&R Block offers professional tax services with a focus on maximizing refunds and ensuring client satisfaction. Customers can choose to meet with tax professionals in local offices or utilize the Digital Drop-Off service for convenience from home. The Appleton office emphasizes safety through deep cleaning and social distancing measures. Reviews highlight excellent customer service and personalized attention from knowledgeable staff. Clients appreciate the care and concern shown by tax associates, ensuring their individual needs are met. Tax experts like Tim and Kathy have received positive feedback for their expertise and efficiency in handling complex returns, including those involving multiple states. Many first-time filers also found the team friendly and helpful, making the process easier and more accessible. While some clients noted that services can be on the expensive side, the assurance of accurate tax preparation and privacy is highly valued. Overall, H&R Block is recognized for its professionalism and commitment to client well-being.
There were 2 workers in there, both nice & even funny. I was with one lady & the other lady was handling walk-ins. The service was quicker than I thought it'd be. Pleasant experience. Would recommend.
March 2026
Lou Gresl was great!i uploaded all of my documents before visit which gave her a chance to set everything up. Fast! Worth the $ for the peace of mind and lovely return. So happy.
February 2024
H&R block has the best and most professional tax pros in the business. I highly recommend coming in with any tax questions or needs. They are super knowledgeable in everything from your normal tax returns to estates to big and small businesses.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee