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December 2025 by George Butz Jr.
Whatever you do, DO NOT use this company. I tried many times to get off of the auto supply and it took months to get them to stop sending supplies. Now they are billing me for things from over year ago and i have no way to dispute it. I called in October to settle the bill so that they would not send it to collections. Then a month later I get a collection for 14 dollars. I call them and all of a sudden they found another bill from 13 months ago that I did not pay for over 300 dollars. This is the worst medical company and they do whatever they can to take advantage of the customers. Wish there was a way to give them ZERO STARS!!!!!
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November 2025 by Mikie Boro
I could not believe the friendliness, professional approach and knowledge of everyone that I came into contact with. Arranging a time for delivery was amazingly fast. Set up was complete and thorough. Instructions. for use and what to do and who to call for questions were given verbally and in writing.Noah Haese was a great example of not only the company, but as a person dedicated to what he does. I felt well cared for in a difficult medical situation.
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October 2025 by Cheryl Lapene
Noah is a great service guy’ he took care of us,showed up on time and very polite.
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June 2025 by Vicki R
Terrible service!! Would not recommend them to anyone!
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June 2025 by Dawn Paulick
Very professional and kind. They were proactive with my needs and worked with me to accommodate my schedule. I’d give them 10 stars if I could.
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April 2025 by Walie and Mark Yokom
The staff is very helpful and you can call with questions and ask for opinions.
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January 2024 by Laurie Spiegel
On hold with them right now and lies, lies, and more lies! There's a reason why they were in trouble for fraud! Sent me wrong supplies and missing pieces, wont send me correct, says I have to wait until a UPS label is sent to me. wait what? in this day and age they cant and wont send you a label via email? Here I sit now for weeks without my CPAP supplies and no resolution. I am calling my insurance company and letting them know they're charging for items I didn't receive and also for wrong items! I WANT OUT FROM USING THEM!!!!!!
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November 2023 by Don Martin
It is a place of insurance company rip-off. They lie and cheat the system. Untrained, low pay.
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November 2023 by Bruce Williams
Sat for an hour waiting for someone to answer the phone. Gave up. Am trying again and it’s already over 20 minutes and still no one answers!! This is totally unacceptable!!!
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July 2023 by Jason Gehrke
They don't seem to like to work with people. They insist on getting all payments in full when they know that's not possible. They then like to send foolish letters wanting money in full even when payments are being made. News flash! You aren't the only people we owe money to. No other company takes the time to waste paper to send such foolishness! You can't get water from a dry sponge! Learn to work with people not send foolishness in the mail and learn compassion and understanding. One star is too many!
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July 2023 by Pat Johnson
I have been associated with Lincare, they are an excellent company for getting my supply of oxygen. I have an oxygen machine and also have portable oxygen canisters. I had a problem with the machine making noises and the lights flashing a few weeks ago. I called Lincare at 7:30 am, they wanted to know what my problem was, I explained the noises, the person took all information. I called Lincare in Appleton, WI at 7:50 am.The person new of my problem and said bb John was on the phone an knew of my problem. I talked with bb John, he said he would be bringing me a new machine, my machine was still supplying oxygen. BB John is so through when explaining things, always makes sure I have all the supplies I need. He is so caring and considerate, makes you feel like you're family. He is certainly a top notch person. My thanks go out to bb John, and the other people I deal with at Lincare.
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June 2023 by LeAnda Cannaday
If I could give negative stars I would!!! This is the WORST medical place I have ever dealt with and should be charged with Medicare & Medicaid fraud.My CPAP machine would not turn on at all about a month after getting it. I called and they told me someone would be out to pick it up. They never showed up!!! I then continued to make calls once a week to my "sleep support team." They also documented my calling and that the machine was not working. They would then transfer me to the local Appleton office which would put me on hold for about 20 minutes then hang up on me. This happened over and over.Yesterday I received 3 letters dated 1 day apart from Lincare saying they have been trying to contact me for being non-compliant. I called again. She called the local office-- they left me on hold again! They told me they were going to pick it up and fix it. I got a call first thing the next morning-- no one in thier office does pick up. Twenty minutes later they are picking it up. NOT TO FIX IT, but because I am non-compliant.Again, they are the worst! AVOID THEM AT ALL COST!
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June 2023 by LeAnda C.
If I could give negative stars I would!!! This is the WORST medical place I have ever dealt with and should be charged with Medicare & Medicaid fraud.My CPAP machine would not turn on at all about a month after getting it. I called and they told me someone would be out to pick it up. They never showed up!!! I then continued to make calls once a week to my "sleep support team." They also documented my calling and that the machine was not working. They would then transfer me to the local Appleton office which would put me on hold for about 20 minutes then hang up on me. This happened over and over.Yesterday I received 3 letters dated 1 day apart from Lincare saying they have been trying to contact me for being non-compliant. I called again. She called the local office-- they left me on hold again! They told me they were going to pick it up and fix it. I got a call first thing the next morning-- no one in thier office does pick up. Twenty minutes later they are picking it up. NOT TO FIX IT, but because I am non-compliant.Again, they are the worst! AVOID THEM AT ALL COST!
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May 2023 by Nancy Bastjan
What a good experience I had with Lincare, and Morgan and Scott at the Lincare site in Appleton, WI. My five year old Resmed CPAP machine was not working right and needed to be replaced. Scott lent me a machine until I could get a new one and now I have a new state of the art machine and I'm sleeping great. Thank you, also, to the people I have talked to on the phone regarding appointments and supplies. Each person is professional and kind. Thank you Lincare!
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April 2023 by Jocelynn Culshaw
I was just on hold from 4:15 pm until 5:43 pm waiting to speak to someone about a billing questions. That they someone will be with you shortly. They close @ 5 pm. I think they were ignoring my phone call. Because I was having trouble with them on last Wednesday 3-25-23 about my CPAP machine. Now, they don't answer my phone calls. They are very disrespectful to their clients, now I'm changing my CPAP equipment & supplies company to a company that is local for I don't have to go through this again.
