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February 2024 by James James
Cashier lacked training to do a simple transaction. SMH ???♂️
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February 2024 by Holly Glende
Victor W. is an amazing human! I was looking for floaties for our up coming trip and the website said you had them in the store and i couldn't find them. I happened to find an employee (Victor) and he was determined to help me find them. We couldn't find them so Victor took my number and said he will look for them and call me when he found them. Later that day he found them on a pallet and put some aside for me. I came in the next day to pick them up. He went above and beyond my expectations. So thankful there are good workers still. I believe he works in Hardware. Thank you Victor. Your kindness didn't go unnoticed!!!
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January 2024 by corey hanson fishing
Always my go to for house repair and garden supplies!!
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January 2024 by Darren Quever
Went to store to purchase some items, while i was checking out (Liz was the cashier 1/11/2024 in the am) i was looking at the prices on the check out screen to make sure the prices was correct and Liz turn around and said to me "i quote" YOU DON'T HAVE TO LOOK OVER MY SHOULDER TO CHECK YOUR PRICES I KNOW HOW TO DO MY JOB in a stern voice. I never had such rude customer service. All i could say is WOW, then i said to her i would be sure to write a review and she shrug her shoulders. This person should not be in customer service.
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January 2024 by Ken Weber
My favorite store.
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January 2024 by Julia Mae
Such a great store! Great prices. Literally there's everything you could need here. Great place for a quick stop after work. All the employees are very friendly and knowledgeable! Highly recommend visiting this store if you are looking for something for your home.
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November 2023 by Sue Pieschel
I Do not care for this store
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October 2023 by hannacuomo
Horrible customer service by the women at customer service. mean attitudes, drive to the other menards
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October 2023 by Janice Barker
Found what I needed and more. Got to use my rebate card.
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October 2023 by Dawn K Brown
It's still a great place to shop. Laundry soap is cheaper there. Literally have everything from candy to automotive. Household appliances, furniture, rugs,lamps. Nice lighting and electronic center. Pistachios are also cheaper along with other deals. Tools of every maker. Wood,lumber,roofing, and plant center. My last 2 visits were the BEST I had for customer service in a long time. Prior visits weren't that good. This definitely made up for the Prior visits.
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August 2023 by Randi Stir
This store seems like they have everything. They have great products for every room. Big supplies of everything. There is people that work there that can help you. Not like other stores.
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July 2023 by Alyssa
Management is very rude. Cooperate is literally no better. Treating you like a thief when their store is the ones that made the mistake. I won’t step foot in this store unless I really have to. Otherwise I’d much rather give my business to Home Depot or Lowe’s.
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June 2023 by Funkee MunkeyJunk
Loyal Menards customer for years. Bought a vinyl flooring remnant for a remodel and right in the middle if the roll is big gouge marks, so I roll it up and bring it back to return, and all the rude service desk lady says is, sorry all sales are final on remnants! On damaged merchandise? What a waste of time and money.
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May 2023 by Grant Vollrath
In this location, there are a variety of tools and hardware to help supplement one's home project and to-do lists, and they even have enough food to help you skip a trip to the grocery store. The workers here are sometimes good natured and thoughtful in the way they present themselves to customers. Workers here aren't afraid to show displays of contempt and anger as a standard of service, though, as you will find is common in other restaurants and various other non-Menards stores in Appleton, Wisconsin. It may be only the rich-people overpriced stores where you find people who put customers first (and their emotional sanity) as a priority.It is only the cities with coercive and demeaning attitudes towards their customers, and cities with enough economic riches to supplement all departments and areas in an accountant's summary, that actually succeed (ethically and unethically) with luring their customers into their own stores. At this specific Menards store, I can tell both values are appreciated in an unethical sense and are hence the unethical behaviors are induced/preformed by employees.Behavior of certain general staff members when walking past them can be described as pushy, inconsiderate, and having aggressive demeanors (I do not intend to indicate battery by using the word 'aggressive').A behavioral assessment of the people who work here and their attitudes and behaviors, and my negative opinion/review of the such, should be identified by readers as being based on/consensus-ed by at least three visits to this location by myself (individual statements not indicating a whole or partial representation of all that is in fact or (of which and what) I am-and-have observed).
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May 2023 by Julie Payne
We went in to the store to look at countertop options with Miranda. I told her the size of our island was 60x63. During quoting, she couldn't figure out why the system wouldn't let her quote for that size. Well, the maximum depth in quartz the company can manufacture is 54 inches. Over an hour wasted on quoting a project they couldn't feasibly do. I then found a clearance slab of quartz on the sales floor that we could make work. She told me it would be $109 for delivery, then $50 to carry inside the house and install on the cabinets. At the checkout process, her warehouse manager said they didn't have the man power to bring it inside for install, which was a deal breaker for us.She doesn't seem to know much about her position. I would not recommend this department for countertops due to lack of training
