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April 2024 by Franco Angulo
Excellent quality ?
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March 2024 by Danielle Graves
My husband and I have bought many things from here. The sales associates are always extremely friendly. We love chatting with them even when we are just going in to get my rings cleaned. The prices and quality are comparable to most other jewelry stores, or better.
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March 2024 by Sueann
I have been here about 3 times to buy a necklace 2 rings and a set of earrings. Since then I have turned away from them. If you do not purchase the insurance you are taking a big chance. The necklace had a very thin chain that tangled all the time on a $600 necklace for which I have a new one from a different jewelry store. The 1 ring had some small stones on outer edges that fell out of a $400 ring. I took it back and had to pay another $100 to repair it and then another stone fell out. Jewelry looks beautiful, customer service is great, always helpful, but value depends how much money you wanna spend and how many trips and time for repairs. I didn't go back and got a beautiful ring from pawn america for half the cost and has lasted for years. In my experience I would stay away from the small diamonds too close to each other. Don't get the sterling silver because the repair is not guaranteed.
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March 2024 by Anthony Pettinato
They are always nice and great to work with I never feel like I'm being presured to buy anything. The young man who helped me and my wife was funny and did a great job. I can't remember his name but his associate # is 20952.
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February 2024 by Eben Bricco
went to the one in the appleton mall.initially I was displeased since they went into complete sales pitch mode trying to get me to buy theyre most expesive ring but once they dropped that and acted like an actual person it was a wonderful experience.found a gorgeous ring at a veryt good price.my fiance was very happy when i gave it to her so made up for the sales pitch at 1st hence why the 4 stars instead of 1
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January 2024 by Alexus Remme
Went looking for rings at this location and allowed them to run a credit check to see what our financing options were. Ultimately I did not move forward with the purchase. Fast forward to now and I see someone at that location used 8700 on my account there to make a purchase. Called and spoke with a member of management who is stating that someone must have accidentally typed my account number in when doing a transaction? The manager confirmed that it was an error, however, my credit has taken a huge hit and I am still waiting on confirmation that this has been rectified. This is a major error and really makes me wonder how many other people just haven't noticed money being put on their accounts.
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December 2023 by Brittany Zuniga
Zales was the first jewelry store on my path, so I stopped by. I did not get acknowledged or helped, while others walked right in and were assisted before me. I left and came across Rogers & Hollands. Everyone was currently attending someone so I patiently waited. Once someone became available they assisted me right away. I didn’t feel judged or uncomfortable. I found what I was looking for and I wasn’t pressured. Once others became available, we all engaged in conversation. Very friendly people! If I lived in the state I’d return as needed.
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December 2023 by Cathy DeDeker
Rogers and Holland have the nicest employees and knowledgeable. They made sure that we could stay within our limit of what we wanted to spend. We are very happy with our purchase.
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December 2023 by Molly K
My Fiancé got my ring there! STUNNING! We will forever go to Roger’s for our jewelry needs!
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December 2023 by Peter Rickert
I've shopped here for years for my sweeties jewelry and always got the finest diamonds and best deals.Ask for Bonnie.
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August 2023 by Andy Krenzke
They don't stand behind there sales. Small side Diamond fell out after having ring resized. They quoted me a ridiculous amount to fix.
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May 2023 by Jocelyn Hawtrey
Staff is always very kind. I like to bring my rings here to get cleaned. They do the best job in the mall. They need to sell the cleaner they use. They have a beautiful selection of lab diamonds.
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April 2023 by Kyle Mack (MacBear)
Went to all the other jewelry places in the mall and these guys were the only ones that genuinely helped us and cared about us. We decided to buy another engagement ring after our 2 year old got at the first one. She had a simple solitaire marquise stone with a gold band, and there was nothing even similar to that. So these guys went above and beyond before closing to custom build the ring we wanted and get it ordered. Me and the fiancé were both well pleased with their hospitality and service.
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April 2023 by Michael Russ
I had the pleasure of working with what seemed to be the store manager, HANDS DOWN WILL NEVER RETURN! Most disrespectful and condescending sales person I have ever met. I will work with Jen even if that means texting and mailing my jewelry to South Dakota. Some company same set up will save me 1400$ over their “ best deal” what a bunch of crooks. Maybe if they tried to build repore they would know I have been in sales over 15 years.
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April 2023 by Kathryn Draves
Went in for engagement and wedding rings today and David was amazing! He knew exactly what we needed, was gracious with our many questions and had us laughing the whole time! Would absolutely recommend buying any of your jewelry here!
