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August 2023 by Kevin Knox
Very easy to get a hold of when you owe them money, impossible if there is any other concern. The actual workers on either end of the move were pleasant and worked very hard. However they were not given adequate time to do the job and the job wasn’t done completely on delivery. Finding a lot of broken things during unpacking. They won’t even return my emails after expressing my concerns, that’s all they probably would have had to do to correct the issue. UPDATE: I see now I got a response… to my review… but there was no interest in my emails before there was a review nor since. They say to call the national 800 number “if I want to talk about my experience”, did me emailing the people who worked in the local office not directly and quite clearly imply I wanted to talk about my experience? Don’t pay them until the work is done fully and correctly, but just go with another option is the the better move.
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June 2023 by Martin LaGrow
Overall the Schroeder moving experience was not bad. However, what we expected for packing and what was delivered were two different things. We were told not to pack breakables because the packers would come to our house and do it professionally. If we had known the careless job they were going to do, we would have packed breakables ourselves. Breakable items were packed with hard items. For example, wife’s collectible porcelain thimbles and decor were collectively thrown into a wad of paper with hard minerals and a clearly antique postage stamp (see pictures). Boxes did not clearly indicate content. Picture frames were wrapped together front to back with the metal hangers scratching the adjacent frame. Unpacking has been frustrating and upsetting; it’s hard enough to guess what’s in a box, and when we unwrap the tons of wads of paper, it’s a mixed hodgepodge of items that are seldom well wrapped or protected. The representatives of the company were polite and professional, the movers were wonderful. The lack of care and respect for our personal items by the packers significantly detracted from the overall experience.
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May 2023 by Kristinn H
Returned to US in fall 2022 from overseas DoD assignment. Employer awarded move to TeamSix Int’l who then subcontracted with Olimpico Traslochi in Europe, Schroeder in WI. TeamSix directed me that all communications with their agents go through them as applied to payments, storage, damage claim, delivery, etc. I visited the New Berlin warehouse on the day my HHG were unloaded (but not unwrapped) from the overseas shipping container and placed into storage until I had a final address in WI. The HHG move coordinator, driver, warehouse crew, and destination crew were outstanding. The warehouse is clean, highly organized, every employee outstanding, takes pride in their work, care for my life in the boxes and crates, and outstanding communication. Insurance coverage was for 180 days; 5 weeks later final delivery changed to a western state. The WI to west was thus a new contract. The packaging and preparation in Italy was outstanding: on inspection in Feb when the shipment was unpacked, one plate broken. On unwrapping in WI prior to loading truck, 10 pieces of furniture (insured with high value insurance) needed restoration under TeamSix’s responsibility; I notified them as per the contract. I had a little more damage on the WI to western states move. Within 3 days of reporting damage, Schroeder sent out a restoration expert to inspect/repair. Contrast TeamSix who did not respond to the HHG coordinator's calls to resolve problem. I put out the WI to western state move out for bid, awarding the move to Schroeder: 25% cheaper than TeamSix who also underestimated the load by 21%. I strongly recommend to the US Department of Defense & the Defense Health Agency and their contracting agencies (health services staffing) to NOT use logistics companies for contracts as there appears to be at least two layers of subcontracting adding unnecessary expense/waste instead of directly w/origin/destination moving systems. My highest recommendation!
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May 2023 by Kristinn H
Returned to US in fall 2022 from overseas DoD assignment. Employer awarded move to TeamSix Int’l who then subcontracted with Olimpico Traslochi in Europe, Schroeder in WI. TeamSix directed me that all communications with their agents go through them as applied to payments, storage, damage claim, delivery, etc. I visited the New Berlin warehouse on the day my HHG were unloaded (but not unwrapped) from the overseas shipping container and placed into storage until I had a final address in WI. The HHG move coordinator, driver, warehouse crew, and destination crew were outstanding. The warehouse is clean, highly organized, every employee outstanding, takes pride in their work, care for my life in the boxes and crates, and outstanding communication. Insurance coverage was for 180 days; 5 weeks later final delivery changed to a western state. The WI to west was thus a new contract. The packaging and preparation in Italy was outstanding: on inspection in Feb when the shipment was unpacked, one plate broken. On unwrapping in WI prior to loading truck, 10 pieces of furniture (insured with high value insurance) needed restoration under TeamSix’s responsibility; I notified them as per the contract. I had a little more damage on the WI to western states move. Within 3 days of reporting damage, Schroeder sent out a restoration expert to inspect/repair. Contrast TeamSix who did not respond to the HHG coordinator's calls to resolve problem. I put out the WI to western state move out for bid, awarding the move to Schroeder: 25% cheaper than TeamSix who also underestimated the load by 21%. I strongly recommend to the US Department of Defense & the Defense Health Agency and their contracting agencies (health services staffing) to NOT use logistics companies for contracts as there appears to be at least two layers of subcontracting adding unnecessary expense/waste instead of directly w/origin/destination moving systems. My highest recommendation!
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September 2022 by I’mperfectly Perfect
This relocation experience was so much less stressful with Schroeder! From the virtual walk through, to packing up, and unloading was effortless. The crew were professional, patient, and caring. I couldn't be happier that I chose to go with Schroeder! 100 stars!
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June 2022 by LEILA DICKERSON
This relocation experience was so much less stressful with Schroeder! From the virtual walk through, to packing up, and unloading was effortless. The crew were professional, patient, and caring. I couldn't be happier that I chose to go with Schroeder! 100 stars!
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November 2021 by Dave Schomisch
The Schroeder team made our relocation so much less stressful! From my initial virtual walk through with Mike, to coordinating our move with Troy, I always felt assured and the communication was great. That being said, I was still stressed about what the crew would be like on moving day due to previous bad experience with a different company. I couldn't have been more impressed with the crew that showed up! Dave, who was our driver and team leader was amazing! He had many years of experience, and it showed. His level of customer service was unbelievable and put us at ease immediately. Tony was another member of our crew that deserves high praise. He was so focused and efficient while taking incredible care with our items. The whole crew did a great job and I couldn't be happier that we chose to go with Schroeder!
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October 2021 by Jon Tribble
Not only were the crew at Schroeder able to get me schedule inside a month after a closing date was set for my house (which is tough after many college kids have left for school), but they really did a great job. From Spencer who helped me from the onset, to Troy who coordinated the move and Aaron & crew that did the move - they were all prompt, courteous, and did a great job with our stuff. I would highly recommend them to anyone looking to do a move in the future!
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September 2021 by Chelsea Nichols
We used Schroeder Moving about 3 months ago to pack our items to move to Japan. We had the absolute best experience with them! I spoke with Troy to arrange the pack outs and he was very friendly, professional, and answered every question and concern I had. The actual packers arrived on time every day of the move and were also so professional and polite. We had to do 2 separate pack outs, a month apart from each other, so we had 2 different groups of movers show up and I had a great experience with each one. Once we received our items in Japan absolutely nothing was lost, and only 1 lamp was broken! Huge success!
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September 2021 by Jacob W.
We had a wonderful experience moving with Schroeder Moving! From the people in home office to the movers, everyone had our interests in mind and ensured every T was crossed and i dotted. Our head mover, Wilson, was so professional, and ensured that his team comprised the best of the best. They were on time both days, pick-up and drop-off, and were extremely efficient. Everything was packed delicately, and none of our items were lost or broken in transit. We don't plan to move any time soon, but if we find ourselves looking for movers/packers again, we will certainly call Schroeder.Service: Interstate moving
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August 2021 by Lynn Dyer
From the initial virtual “walk through” estimate to the delivery 1200 miles away, these professionals, Spencer and Meghan (coordinators) and driver, Steve were our “dream team”. They handled our move details with efficiency and carefulness throughout a rather hairy time of real estate closures on both ends, storage options, packing and transporting of fragile art and furniture and the timing of everything. Appreciate all Schroeder United did to make it a smooth move!
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June 2021 by Renee Hussman
This is the second time we have used Schroeder Moving. The first was out of state—across country from California. The second was in state. Both times, the move went smoothly. Our belongings were loaded and unloaded without damage and our furniture was put back together well. The lead workers and other loaders were friendly and professional. We definitely plan on using Schroeder again.
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June 2021 by Tim Vassios
I have used Schroeder three times in the past five years. One in-state move of our home/farm and one out of state move of both my home and business. In all three we utilized the full-service packing and furniture disassembly/re-assembly option. Having moved 14 other times in 30 years; either on our own, with friend's trucks, rental equipment, pods, or even hiring a couple of cut-rate movers- nothing compares to the stress-free experience of Schroder's full-service professional experience. Worth every penny to avoid stress, injury, and damage. My work keeps me travelling a lot and every few years we seem to move to where the most work activity is occurring. In both of my last home moves I was not even on site, at work remotely, and the full service move enabled my wife to simply point and answer questions for the professional packers, loaders, drivers, and assembly people. What a gift to her for her patience to endure so many relocations. In a way, Schroeder's full-service moves have helped our marriage endure the stress. They are always clean, courteous, professional, and on time if not ahead of schedule. Would not have made this last move if we did not have them to handle everything for the home and office. Simply the best and I would ask for them by name!
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June 2021 by Jacob Wucka
We had a wonderful experience moving with Schroeder Moving! From the people in home office to the movers, everyone had our interests in mind and ensured every T was crossed and i dotted. Our head mover, Wilson, was so professional, and ensured that his team comprised the best of the best. They were on time both days, pick-up and drop-off, and were extremely efficient. Everything was packed delicately, and none of our items were lost or broken in transit. We don't plan to move any time soon, but if we find ourselves looking for movers/packers again, we will certainly call Schroeder.
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June 2021 by Jon Rossman
It went very smoothly. They moved everything cross country. Our only concern we had to have another truck move our stuff from our house to the moving truck. We didn't find out about this until the day before.
