Shopko Optical, located at 123 N Mall Dr in Grand Chute, WI, prioritizes patient well-being and personalized care. Patients have praised the doctors and staff for their patience, clear explanations, and helpfulness. The team strives to make patients feel valued and happy with their service. One customer highlighted a positive experience with the doctor and staff, finding them informative and supportive. However, another customer reported an issue with a new pair of safety glasses, noting that a nose pad came loose causing discomfort and scratches. Despite this negative experience, another customer emphasized the excellent customer service provided by Courtney, who went above and beyond to resolve issues with their HSA card.
Awesome customer service Courtney was great in helping me with replacing my lens to my mom’s Harley glasses. Dr was great in explaining everything. Good job ladies definitely will be back.
June 2025
Everyone was friendly and professional! Dr Hafeman was professional and helpful and explained my eye condition to me. Macy, Nav and Lauren were friendly and they all helped me choose some glasses that fit me and looked good.
April 2025
The glasses are really reasonable and the staff and doctor Hafeman are really nice and helpful
